Pacific Dental Services Culture | Comparably
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Pacific Dental Services Claimed Company
Pacific Dental Services (PDS) aims to be the provider of choice in all the markets they serve, helping supported dentists to develop Patients for Life™. read more
EMPLOYEE
PARTICIPANTS
199
TOTAL
RATINGS
1713

Pacific Dental Services Company Culture

Pacific Dental Services Culture

This score is derived from employee ratings & reviews
2.9/5
Pacific Dental Services' Overall Culture is rated C-

Top Rated Culture Dimensions

Pacific Dental Services CEO

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
Stephen Thorne Pacific Dental Services' CEO
Stephen Thorne
62 /100

Diversity at Pacific Dental Services

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
C-

Diverse employees at Pacific Dental Services have rated Professional Development, Perks And Benefits, and Leadership as the highest categories they have scored

Women at Pacific Dental Services

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-

Women at Pacific Dental Services have rated Perks And Benefits, Compensation, and Professional Development as the highest categories they have scored

Pacific Dental Services eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 40%Bottom 40% of Similar Size Companies on Comparably

Recommend to a Friend?

-20

Pacific Dental Services employees are -20% more likely to recommend Pacific Dental Services as a great place to work

34%Promoters
12%Passives
54%Detractors

Working at Pacific Dental Services

Working at Pacific Dental Services is rated below average by 199 employees, across various culture dimensions. Pacific Dental Services employees rate Professional Development highest among all categories, and think that Outlook and Manager have the most room for improvement, putting Pacific Dental Services’s culture in the Bottom 30% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in Los Angeles. See below in detail how working at Pacific Dental Services was rated by employees.

Overall Company Culture at Pacific Dental Services

C-

Overall Company Culture at Pacific Dental Services is rated C-

Last updated 2 days ago

Bottom
30%

Pacific Dental Services ranks in the Bottom 30% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 199 Employees

View Results
0
20
40
60
80
100
Marketing
67
Marketing67
Sales
67
Sales67
Customer Success
65
Customer Success65
Admin
64
Admin64
Operations
37
Operations37

Pacific Dental Services Employee Reviews

Out of 174 Pacific Dental Services employee reviews, 72% were positive. The remaining 28% were constructive reviews with the goal of helping Pacific Dental Services improve their work culture.

72%
28%
Positive Reviews72%
Constructive Feedback28%

Positive Reviews From Pacific Dental Services Employees

  • What did you like most about the interview process?
    Timeliness getting back to me.
  • What are some of the best things about your team?
    Everyone really gets along and we help each other.
  • What makes you most happy at work?
    Leaving work because im to stressed

Constructive Feedback From Pacific Dental Services Employees

  • What would you improve about your company's interview process?
    All you need is a dental license and they will hire you
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Being let go because Jon Thorne didn't like me. Personally & because i pointed out his mistakes! HIPPPA? lol
  • What do your coworkers need to improve and how could you work together better?
    Communicate with each other and stop watching tik toks in their phones

Pacific Dental Services Company Information

Pacific Dental Services Company Overview

Pacific Dental Services (PDS) aims to be the provider of choice in all the markets they serve, helping supported dentists to develop Patients for Life™.

Pacific Dental Services was founded in 1994 and its current CEO is Stephen Thorne. Since its inception 32 years ago, Pacific Dental Services has grown to 10000 employees.

Pacific Dental Services Mission, Vision & Values

Pacific Dental Services Mission & Values

The mission of Pacific Dental Services® is to be the provider of choice in all the markets we serve. And each of us plays a critical role in helping create Healthier, Happier Patients®.

Headquarter17000 Red Hill Avenue
Irvine, CA 92614
United States of America
Websitepacificdentalservices.com/
Founding Date1994
Tel714-845-8500
Company StatusPrivate
Jobswww.pacificdentalservices.com/careers/careers/
Social Sites

Pacific Dental Services Competitors

Pacific Dental Services competitors include Heartland Dental, Coast Dental Services, Aspen Dental, and Western Dental Services. Pacific Dental Services ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Pacific Dental Services compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Heartland Dental's Logo
    Heartland Dental
    4.3/5
  2. #2
    Coast Dental Services' Logo
    Coast Dental Services
    3.4/5
  3. #3
    Pacific Dental Services' Logo
    Pacific Dental Services
    2.9/5
  4. #4
    Aspen Dental's Logo
    Aspen Dental
    2.8/5
  5. #5
    Western Dental Services' Logo
    Western Dental Services
    2.4/5
  • With your help, we accomplished more than we could have imagined in 2018. So, on behalf of the thousands who benefited from your generosity—thank you!
  • Culture Video

Pacific Dental Services Employees

Pacific Dental Services has 10000 employees. 199 employees at Pacific Dental Services have reviewed Pacific Dental Services across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 days ago.

Overall, the 199 Pacific Dental Services employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Pacific Dental Services are not very pleased with their total compensation at Pacific Dental Services, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Pacific Dental Services are generally satisfied with their team. 199 Participants grade the quality of their coworkers a C. The majority believe the meetings at Pacific Dental Services are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Pacific Dental Services believe the environment at Pacific Dental Services is positive. Most Participants believe the pace of work at Pacific Dental Services is extremely fast. About 55% of the employees at Pacific Dental Services work 8 hours or less, while 12% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Pacific Dental Services are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Pacific Dental Services employees generally work 9.3 hrs a day
Work Hours
A Day in the Life
Employees at Pacific Dental Services report the work pace is extremely fast
Work Pace
A Day in the Life
71% of Pacific Dental Services employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Pacific Dental Services employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
50% of Pacific Dental Services employees call their work environment negative
Environment

Joining Pacific Dental Services - Employee Onboarding

Pacific Dental Services employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Pacific Dental Services KPIs and OKRs

At Pacific Dental Services 67% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Pacific Dental Services' KPIs and OKRs is essential for its success. Out of 6 Pacific Dental Services employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.

AnswerPercent
Yes50%
No50%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes67%
No33%
Are the KPIs/OKRs for your department clear?

Pacific Dental Services CEO & Leadership

Pacific Dental Services CEO - Stephen Thorne

Stephen Thorne Pacific Dental Services' CEO
62 /100

Stephen’s approval rate is lower compared to CEOs at similar sized companies, putting Stephen in the Bottom 30% of all CEOs of similar-sized companies on Comparably, and in the Bottom 25% compared to CEOs of all other companies in Los Angeles. Stephen Thorne’s employees rank Pacific Dental Services in the Top 25% for Professional Development, in the Top 50% for Environment, and in the Top 50% for Perks And Benefits. Thorne is generally unpopular with Pacific Dental Services employees, but ranks especially low with employees in the Operations department, and by employees with Over 10 Years experience and employees identified with Other ethnicities. However, employees with 6 to 10 Years experience have a slightly more favorable view of the CEO.

Pacific Dental Services Leadership

The Pacific Dental Services Executive Team is rated a “C-” and led by CEO Stephen Thorne, Senior Vice President Jon Thorne, and VP of Accounting Operations Emilios Mariolis

  • Stephen Thorne  CEO / President

    Stephen Thorne CEO / President

    Stephen Thorne serves as the CEO / President of Pacific Dental Services.

  • Jon Thorne Senior Vice President

    Jon Thorne serves as the Senior Vice President of Pacific Dental Services.

  • Emilios Mariolis VP of Accounting Operations

    Emilios Mariolis serves as the VP of Accounting Operations of Pacific Dental Services. Emilios started at Pacific Dental... read more

  • Keith Kooman Vice President, Finance

    Keith Kooman serves as the Vice President, Finance of Pacific Dental Services. Keith started at Pacific Dental Services... read more

  • Paul Lin VP Information Technology

    Paul Lin serves as the VP Information Technology of Pacific Dental Services. Paul started at Pacific Dental Services in... read more

  • Michael Williamson Chief Compliance Officer/Senior Director, Compliance & Ethics

    Michael Williamson serves as the Chief Compliance Officer/Senior Director, Compliance & Ethics of Pacific Dental... read more

  • Crystal Aguilar Director of Oral Systemic Healthcare Program | Regional Manager

    Crystal Aguilar serves as the Director of Oral Systemic Healthcare Program | Regional Manager of Pacific Dental Services.

  • Cory Bird Director Of Real Estate

    Cory Bird serves as the Director Of Real Estate of Pacific Dental Services. Cory started at Pacific Dental Services in... read more

  • Nemi George Vice President, Information Security Officer | Service Operations

    Nemi George serves as the Vice President, Information Security Officer | Service Operations of Pacific Dental Services.... read more

Pacific Dental Services Salaries

How much does Pacific Dental Services pay?

How much do people at Pacific Dental Services get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Pacific Dental Services is $114,222, or $54 per hour, while the estimated median salary is $106,799, or $51 per hour.

At Pacific Dental Services, the highest paid job is a Director of Sales at $194,435 annually and the lowest is an Office Manager at $46,762 annually. Average Pacific Dental Services salaries by department include: Finance at $93,760, Operations at $99,918, Legal at $154,019, and Product at $174,256. Half of Pacific Dental Services salaries are above $106,799.

87 employees at Pacific Dental Services rank their Compensation in the Bottom 35% of similar sized companies in the US (based on 261 ratings) while 85 employees at Pacific Dental Services rank their Perks And Benefits in the Top 50% of similar sized companies in the US (based on 86 ratings).

Salaries contributed from Pacific Dental Services employees include job titles like Director of Product, Marketing Manager, Operations Manager, and Office Manager. Comparably data has a total of 9 salary records from Pacific Dental Services employees.

Last updated 17 days ago.

1st Percentile
$62k
$62k1st Percentile
20th Percentile
$85k
$85k20th Percentile
40th Percentile
$107k
$107k40th Percentile
60th Percentile
$213k
$213k60th Percentile
80th Percentile
$245k
$245k80th Percentile
100th Percentile
$430k
$430k100th Percentile
$114,222*
Average Compensation
$106,799*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Pacific Dental Services Salaries by City

Pacific Dental Services Salaries by Department

Explore Pacific Dental Services Salaries

Diversity & Inclusion at Pacific Dental Services

Diverse employees at Pacific Dental Services score the company 59/100 across various culture categories, placing Pacific Dental Services in the Bottom 30% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Pacific Dental Services across various culture dimensions.

Ranked Culture the Highest

Women 74/100
Department - Customer Success
Men N/A/100
Diverse Employees 64/100
Department - Admin

Ranked Culture the Lowest

Women 67/100
Department - Sales
Men N/A/100
Diverse Employees 55/100
Department - Customer Success

Pacific Dental Services Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus
  • Tuition Reimbursement

Office Perks

  • Company Social Outings
  • Work From Home Policy
  • Unique Office Space

Pacific Dental Services PTO

Pacific Dental Services' PTO and Vacation policy typically gives 0-10 days off a year.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Pacific Dental Services Careers

Pacific Dental Services Jobs

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H1B Visa

In 2019, Pacific Dental Services applied for 5 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

Pacific Dental Services has a total of 10000 employees

5
Total Applied
  • 100% Granted (5 out of 5)
  • 0% Denied ( out of 5)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 5)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 5)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Pacific Dental Services Know You Want To Work There

Overview of Candidates Interested in Pacific Dental Services on Comparably

Candidates By Department

Executive
100%

Candidates By Location

Irvine
100%

Frequently Asked Questions regarding Pacific Dental Services

What is Pacific Dental Services address?

Pacific Dental Services location is at 17000 Red Hill Avenue

Who is the CEO of Pacific Dental Services?

Pacific Dental Services CEO is Stephen Thorne, their score by employees is 62

What is Pacific Dental Services eNPS?

The eNPS for Pacific Dental Services is -20

What is the salary for SEM Manager in Pacific Dental Services?

SEM Manager average salary in the US is 85k

What are the salaries in the Design in Pacific Dental Services?

The average salaries for Design in Pacific Dental Services is 106k

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