Penguin Random House Employee Reviews
Out of 65 Penguin Random House employee reviews, 61% were positive. The remaining 39% were constructive reviews with the goal of helping Penguin Random House improve their work culture. The Operations team, with 53% positive reviews, reports the best experience at Penguin Random House compared to all other departments at the company.
What do you like best about the leadership team?
they seem open to feedback... i guess...
Review from Operations Dept
It is very diverse and open to suggestions
Company itself is great but local managers are uncaring ond refuse to fix any safety problems. I'm to the point that I am actually scared for my saftey.
What does the leadership team need to get better at?
gratitude, work balance, support, pay
They need to understand that without the warehouse workers nothing gets done. They need to learn the simple lesson that, absent the miner, a gold mine is a hole in the ground.
Review from Operations Dept
I feel that they only care about employees until it involves money/salary.
Proving direction and resource planning .
What is the best part about your compensation package?
My Health Benefits through Anthem.
Review from Operations Dept
The salary I receive for my job
Health Insurance is amazing. 6 percent match for 401k is great.
Why do you feel undervalued and what would make you feel better about your compensation?
do way more than im supposed to for same wages
Management is disrespectful at the line level. Upoer management talks a good game, but line mananhers are rude and disrespectful. I would feel more positive if I were paid more and treated with respect
Review from Operations Dept
We had a miserable year as people but one of the best years ever for the business (largely because employees absorbed many costs of the business in quarantine) and instead of investing in human capital they bought the competition.
Review from Operations Dept
Working beyond 40 hrs/week is necessary to meet the needs of the job and the leadership and clients expect that and more but are unwilling to pay more for standard of living for employees residing in New York City. It's impossible to support a healthy family with this workload and pay.
Compared to other folks that handle the load I do , I feel I make less.
What are some of the best things about your team?
They treat me with respect.
Review from Operations Dept
The quality of care, service and commitment
they are mostly very supportive, patient, and intelligent people who i learn a lot from
Review from Operations Dept
The suportiveness that everyone adds
Most coworkers are great and understanding yet managers are not by far.
What do your coworkers need to improve and how could you work together better?
Shared vision. Sense of mission.
Review from Operations Dept
Join together to fight horrible management.
No take aways at end of meetings. Chaos, wrong folks in wrong meetings.
What is most positive about the culture and environment at your company?
The perks, the canteen, interacting with warehouse staff.
Nothing Get high level Managemejt to run that shift properly!
i learn new skills often and personal/professional development are clearly important to management, yet promotions and growth are still extremely slow, largely due to the oligopoly of the book industry
Review from Operations Dept
Everyone is friendly and willing to help you
Corporate treats use amazing with insurance, 401k, bonus and unbeatable vacation time. Local managers are horrible, as least on 3rd shift. I can't speak for other shifts.
What needs to change to make the company culture better?
More authentic and inclusive. More diverse leadership.
Encoursge big picture thinking; get employees to buy in to company mission and vision
Review from Operations Dept
Management has a lot of favorites that they tend to use over others. Unsafe work areas are a real problem at my WESTMINSTER site.
Employees are confused because of lack of direction and feel overwhelmed.
What did you like most about the interview process?
it was as informative for me as it was an appeal to be hired.
Review from Operations Dept
The personalization of the questions
HR was nice and respectful. Very understanding and explained everything.
What would you improve about your company's interview process?
Encourage trained drivers to apply and assume Good attitudes and morale
What makes you most happy at work?
The creative focus of the work.
The people I deal with on a regular basis
Doing creative work that makes a difference
working on a book that can make a real impact
Review from Operations Dept
The work I get to do. It's very fufilling!
What's going wrong and how can it be improved?
Safety safety safety. Management is leaving incompetent and dangerous lift operators on trucks for production, often overriding trainers' decsisions not to sign off. No post-accident drug testing. Known users/drinkers showing up under the influence and operating PIE
Review from Operations Dept
Bad Management, lack of direction. Lack of resource planning and actually focussing on what is important to the core business needs.
What do you like best about your company?
We enable literacy around the world. What we do creates value for writers, artists, and creatives as well as the consumers of their creative product
Review from Operations Dept
I love how the culture is great!
What would you most like to see improved at your company?
Compensation. Unionisation. Culture of respect. Clear paths to advancement.
Review from Operations Dept
I would like to see the facilities improve