
Our mission, as described in the 2011 Annual Report to Stockholders, is to become a top-performing, regulated power delivery and energy services company focused on: Investing in transmission and distribution infrastructure — structures and facilities — to improve reliability of electric service. Building a smarter grid, an interconnected network for delivering electricity. This will allow us to automate certain functions on the electric system, restore power more efficiently and provide customers with detailed energy information to help them control their energy costs. Investing in advanced technologies, new processes and personnel to enhance the customer experience during power restoration, including delivering enhanced customer communications. Pursuing a regulatory strategy that results in earning reasonable rates of return and timely cost recovery of our investments. Growing our energy services business. This can be accomplished by providing comprehensive energy management solutions and developing, installing and operating renewable energy solutions — energy that comes from resources which are continually replenished via sunlight, wind, rain, tides, waves and heat. Demonstrating our core values of safety, diversity and environmental stewardship through business approaches, business practices and outcomes.
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It is the policy of Pepco Holdings, Inc. and its affiliates (collectively, “PHI” or the “Company”) that employees and others working at or on behalf of the Company behave ethically in all aspects of work-related activities. At PHI, our core values include safety, accountability, integrity, diversity and excellence.
Comparably data clearly shows that a focused mission statement and cohesive core company values are vital to maintaining employee alignment.