Pet Supermarket Employee Reviews
Out of 132 Pet Supermarket employee reviews, 62% were positive. The remaining 38% were constructive reviews with the goal of helping Pet Supermarket improve their work culture. The Sales team, with 44% positive reviews, reports the best experience at Pet Supermarket compared to all other departments at the company.
What does the leadership team need to get better at?
Hiring is all Latino in the best jobs, I gave them my resume and had a family issue, had only missed those 3 days and the agency told me they released me. Wow
Review from Operations Dept
Communication and training. Valuing employees and customers.
Hold everyone equally responsible, everyone needs to be on the same page with training, expectations should be taught immediately
Leadership needs to appreciate their team's work and reward effort.
Communication. Our team does phenomenal besides our store manager. They believe they are royalty and any issues we bring up about their behavior is merely "misinterpreted" by us. Our district manager is best friends with them and brushes aside out concerns.
Why do you feel undervalued and what would make you feel better about your compensation?
I believe all employees should be paid more and the goals should be realistic, attainable, and the goal posts shouldnt keep being moved out of reach. Employee discounts changed, bonus structure continually changes and it kills morale.
Worked there for a year and have only gotten a .25¢ raise. The managers only care about the sales and lying to customers
We need a balanced schedule especially during the holiday season so all can see familys.
I cannot ever get a hold of anyone in HR or corporate to help with my questions. Which limits me to what I can do with my benefits. I literally run my store alone, and i just do not make enough to help with how stressed this job workload makes me.
Higher wages and not being treated like a villain when you have to be out of work because of disease/accidents
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Stop gossip and grow up.
Not talking bad about eachother. Even human resources talk bad about their employees
Review from Sales Dept
Coworkers need to seek knowledge in all departments & do their research
Better pay equals employees who care more
Review from Sales Dept
they need to take pride in their work and take initiative and better customer service
Review from Sales Dept
What needs to change to make the company culture better?
Welcome new employees as part of the team and not isolate them by boasting about how great you are and how much your boss loves you.
Less hours please I work anlot
Review from Sales Dept
They only care about the money their employees can produce. We are not listened to, not payed well, and not appreciated.
Review from Sales Dept
better hiring and more benefits to reduce massive turnovers
Review from Sales Dept
Better pay
Review from Sales Dept
What would you improve about your company's interview process?
Stop asking personal questions please
Review from Sales Dept
What's going wrong and how can it be improved?
Understaffed; ridiculous quotas to be met by understaffed employees; pressure by management team as well as District manager pressuring to meet goals in a passive aggressive notation.
Fairness with every one who works
Review from Sales Dept
We have been through this before? And tell Eric if he continues to scream at us, you might not see him again
Review from Sales Dept
What would you most like to see improved at your company?
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