How does P.F. Chang's measure success and growth in the Customer Support department? - P.F. Chang's Questions | Comparably
P.F. Chang's Claimed Company
P.F. Chang’s is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. Since its inception, P.F. Chang’s chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce, and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. Start a career that won’t flame out. With excellent benefits and perks, a job at P.F. Chang’s means working alongside some of the best people in the business. Apply today to join the P.F. Chang’s team. read more
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How does P.F. Chang's measure success and growth in the Customer Support department?

Asked 8 years ago to the Customer Support Department at P.F. Chang's

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1 Answers from Employees at P.F. Chang's

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    well it used to be measured on hard work...... NOW they hire from outside of the company rather than from within in which those managers have their favorites and the whole moral of the restaurant turns sour bc your employees not only see this but bc their staff is unhappy it reflects on the way their customer service is to the guests. It's a domino affect!! You mistreat your employees they become disgruntled which leads to how they treat their "guest"

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