CEO is very transparent and communicates well and often
committed to sustainability and DEI
They are customer cecntric and care about their employees
Balance; understanding that employees are people who have families and are not 365/24 at the beckon call of the company; take a more moderate, middle road approach (diversity and inclusion efforts have swung too far to one side).
Recognizing a long term employee with great work ethic, production, and substantial proof of great customer service doesn't just suddenly become the plaque. Leaders create the norm. My leaders had no idea that guiding behaviors were for everyone - even the too rich white ones.