Potbelly Sandwich Works Outlook Employee Reviews | Comparably
Potbelly Sandwich Works Claimed Company
Potbelly Sandwich Works is a restaurant chain that sells sandwiches through its shops while providing pick-up facilities for online orders. read more
EMPLOYEE
PARTICIPANTS
233
TOTAL
RATINGS
1894
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Potbelly Sandwich Works Outlook Employee Reviews

What makes you most happy at work?

Interacting and engaging with customers

The customers make me happy

When it is a proactive day

Just a place I love to be.

Review from Sales Dept

Nothing made me happy at that job

See the customers happy everyday

I get to work with pretty cool co-workers who don't make it feel like we are only supposed to be co-workers. I've made friends with shift leads and managers eventhough this company says we are not allowed to be friends. You can't control who we build relationships with.

Review from Sales Dept

The people I get to interact with.

Review from Sales Dept

What's going wrong and how can it be improved?

Have a new store manager at 213 tinley park location. Manager needs to be respectful and he needs to know how to talk to his employees

A better general manager or management team

In general the gossip about other people and unprofessional conduct

everything is going wrong. EVERYTHING

the general manager is extremely two faced and childish. She will say anything or throw anyone under the bus to keep herself out of trouble. She does not own up to anything or follow through on her promises

Because sometimes employees and manager talk bad with customers

Review from Sales Dept

Too much for texting honestly l..bring back the positive attitude honestly

What do you like best about your company?

There aren't any Outlook reviews of Potbelly Sandwich Works yet.
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What would you most like to see improved at your company?

There aren't any Outlook reviews of Potbelly Sandwich Works yet.
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Review Sentiment at Potbelly Sandwich Works

59
59%
41
41%

About Potbelly Sandwich Works' Outlook

F
47/100

Where This Score Ranks Potbelly Sandwich Works' Outlook

BOTTOM
5%

In the Bottom 5% of 1607 similar size companies on Comparably

BOTTOM
10%

In the Bottom 10% of 183 companies in Chicago

6th

6th place versus 5 competitors rated on Comparably

Potbelly Sandwich Works' Outlook is scored a F by 363 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Potbelly Sandwich Works' Outlook score negatively contributes to their overall culture score, due partly to the fact that the Customer Success department’s negative scores cause Outlook to be one of Potbelly Sandwich Works' weaker culture attributes amongst employees. Use the filters below to understand Potbelly Sandwich Works employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 9 days ago.

Rate Outlook the Highest

  • Experience - Entry Level
    +20%
  • Experience - 6 to 10 Years
    +17%
  • Ethnicity - Caucasian
    +16%

Rate Outlook the Lowest

  • Experience - 1 to 3 Years
    -27%
  • Department - Customer Success
    -20%
  • Gender - Male
    -8%

How Potbelly Sandwich Works' Outlook Score is Calculated

FILTER RATINGS BY

Results from 227 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

44
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic16%
Good25%
Neutral45%
Bad7%
Terrible7%
How do your customers perceive your company?
AnswerPercent
Yes37%
No63%
Are you typically excited about going to work each day?
×
Rate your company