Potbelly Sandwich Works Employee Reviews | Comparably
Potbelly Sandwich Works Claimed Company
Potbelly Sandwich Works is a restaurant chain that sells sandwiches through its shops while providing pick-up facilities for online orders. read more
EMPLOYEE
PARTICIPANTS
225
TOTAL
RATINGS
1840
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Potbelly Sandwich Works Employee Reviews

Out of 132 Potbelly Sandwich Works employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping Potbelly Sandwich Works improve their work culture. The Sales team, with 61% positive reviews, reports the best experience at Potbelly Sandwich Works compared to all other departments at the company.

What do you like best about the leadership team?

Leadership Reviews

Being one sided on situations and accusations

They lead they stay on top and we are always a team first.

make shifts go by fast

Very nice and good at explaining things

understanding & go out their way to make it a great enviornment

What does the leadership team need to get better at?

Leadership Reviews

they have to start over. kayla meyers of six pines dr is not fit to run a store

Communication, accountability, and integrity were all big problems

Listening fairly to their employees

They need to get better at treating evreyone with respect and being far to evreyone and stop picking on certain people .

everything is terrible. communication, managers lie about policies, district managers gaslight and help solve little too no issues. All phone numbers given to myself for hr or anyone of higher power, was falsified as well

What is the best part about your compensation package?

Compensation Reviews

Health benefits pay time off

The co pay is good

Paid time off 401k 50% match

Review from Sales Dept

The best part of the package wrte thr benefits

It can help that the best they can do

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Just being recognized for coming in already trained as well as finishing training b4 emplees that have been there since opening having the most customer reviews

I dont recieve any benefits and im a manager. I dont even get enough hours that i was promised when i first started. I have bills

I felt undervalued and was giving my best to managers who took advantage and only wanted to throw me under the bus to escape their own lack of accountability, disorganization and filth associated with certain stores . My compensation would've made me feel better if I wasn't spending on parking daily

I pay to park everyday and it's 10 to 15 a day I don't receive a parking pass etc. And I only get paid 14.50 n hour . I have been there for 11 months now and don't want to find another job but it's becoming to expensive to work here.

pay declined $2 with no notice or document.

What are some of the best things about your team?

Team Reviews

They try there best. To keep the day going

We Try And Work As A Unit

Lots of young new faces willing to learn and experience their journey through life.

Good team work Good communications with teammates only

The team is strong and we work together sometimes I love it because catering is something I like doing but it looks like I'm just there to stand in the corner

What do your coworkers need to improve and how could you work together better?

Team Reviews

Communication and honesty, gossiping is not going to promote a healthy work environment

They call out every single week, no one listens, and this is all due to poor management and lack of consequences for employees which results in repeated bad behavior

Communication, integrity, showing up on time

Work with respect and stop talking bad behind people

Review from Sales Dept

Teamwork, friendliness, professionalism, communication, respect

What is most positive about the culture and environment at your company?

Environment Reviews

Being completely comfortable and having decorum

The diversity and the job is easy

Clean nice smiles historic and peaceful

Most employees are nice when talking to other coworkers or customers

help each other work fast and with care, fun conversation while cleaning on down time, no slacking

What needs to change to make the company culture better?

Environment Reviews

Good management skills and training

Definitely the management and the efficiency of getting back to troubled employees ESPECIALLY if they have made multiple complaints

New manager or an understanding one

Change the manager because he makes people feel uncomfortable

Review from Sales Dept

What did you like most about the interview process?

Interviews Reviews

Finding people who wants to work

It was a swift and lenient process

Positive attitude goo it was a good positive interview

Very professional really cared about my availability

casual but to the point

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Potbelly Sandwich Works yet.
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What makes you most happy at work?

Outlook Reviews

Interacting and engaging with customers

The customers make me happy

When it is a proactive day

Just a place I love to be.

Review from Sales Dept

Nothing made me happy at that job

What's going wrong and how can it be improved?

Outlook Reviews

Have a new store manager at 213 tinley park location. Manager needs to be respectful and he needs to know how to talk to his employees

A better general manager or management team

In general the gossip about other people and unprofessional conduct

everything is going wrong. EVERYTHING

the general manager is extremely two faced and childish. She will say anything or throw anyone under the bus to keep herself out of trouble. She does not own up to anything or follow through on her promises

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Potbelly Sandwich Works yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Potbelly Sandwich Works yet.
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