Priceline.com – Priceline customer relations staff does not understand how to solve problems. Your help center phone goes directly to Guatemala, they do not have the authority to solve problems and help Priceline customers. I will never book with Priceline again.

Priceline is a travel-related deal search technology enabling travelers to find travel and lodging deals and discounts. read more

EMPLOYEE PARTICIPANTS: 64

TOTAL RATINGS: 462

CEO: Brett Keller

HR or Marketing? Claim Your Free Employer Account

Priceline customer relations staff does not understand how to solve problems. Your help center phone goes directly to Guatemala, they do not have the authority to solve problems and help Priceline customers. I will never book with Priceline again.

Other Employee Reviews for Priceline.com

What do you like best about your company?

Casual and friendly atmosphere with open workstations
Outlook review

Briefly describe your overall experience at your company

I enjoy the remote flexibility and the people for the most part, and am happy to be writing for the travel industry.

What can this brand most improve?

Never got to talk to a real priceline customer service provider over the phone. They took my money but not much more since I kept entering data for 3 days without acceptance

What do you value most about this brand?

Best price u find on priceline

What can this brand most improve?

need good customer services and need to resolve the issue immediately, holding customer up to hrs and disconnecting the call and not getiing call back is not a solution.

Rate your company

Priceline.com – Priceline customer relations staff does not understand how to solve problems. Your help center phone goes directly to Guatemala, they do not have the authority to solve problems and help Priceline customers. I will never book with Priceline again.

Priceline customer relations staff does not understand how to solve problems. Your help center phone goes directly to Guatemala, they do not have the authority to solve problems and help Priceline customers. I will never book with Priceline again.

Other Employee Reviews for Priceline.com

Read Reviews by Category

Browse All Companies