Principal Financial Group – Back office nightmare creating poor customer experience. | Comparably

Principal Financial Group – Back office nightmare creating poor customer experience.

Our expertise spans the globe, but we’re bound by one common purpose: to give you the financial tools, resources and information you need to live your best life. read more
EMPLOYEE
PARTICIPANTS
89
TOTAL
RATINGS
848

Back office nightmare creating poor customer experience.

What does the leadership team need to get better at?

Prioritizing issue management and not applauding itself.

What are some of the best things about your team?

High talent and good people here.

What is the best part about your compensation package?

Considerable compensation and sharing of profits.

What is most positive about the culture and environment at your company?

Culture is nearly cult like in its company appreciation.

What's going wrong and how can it be improved?

Fix processes and understand issues.

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