ProMach Customer Service Department Employee Reviews

Great company and product. Lack of respect is from the top down and has metastasized throughout the company. No one seems to care to put in the extra effort anymore. People are viewed as a number and not a person.

I like my work and the company. Im proud of our products. I'm now working too much but I appreciate that my supervisors are trying to found the way to reduce my workload and get a better compensation for me.

It has been challenging but in a good way, we are constantly learning something new about the machinery or our customers.

we are treated fairly and it is a safe environment place to work.

Overall nice people, growing company with a busy pace.

they are really nice people

I appreciate that they listen to me and help me solve problems.

They are there for us when we need them, and they provide the tools for us to have a successful dept., but overall they also let us dictate how to handle tasks ourselves, avoiding complications.

we are kept informed about what is going on.

They have been positive during covid and the changes to working in the office/home.

They need to be transparent. There appears to be some untruthful things going on.

Communication, synergy and honesty. Along with providing a better merit raises based on overall achievement and tenure!

The quarterly bonus, which we have to earn.

we are paid for vacation and holidays.

Profit sharing is a plus, not all companies offer this.

I appreciate yearly reviews and increased compensation

Amount of Vacation and Holidays.

Management says they care but they dont show it.

Is not enough to live but my superiors are reviewing currently. Zalkin has less compensation than sidel where I use to work. There is no end of year bonus or saving fund.

The company has started putting on events for employees that have been here less than a couple of years but do not have events for longer term employees and have even demoted a few.

A merit increase based on what the current the current cost of living is.

My value and the role I have in the company is neither recognized or compensated.

They are dedicated to their job

They are responsible people and we can discuss

We are able to bounce ideas off of each other and talk thorough difficult situations. Very reliable, very dependable.

Most are team players and positive.

When working within the team all feedback is appreciated.

there isn't much to put here.

The Team work is important

There have been many changes over the past few years but the outlook has always remained positive and optimistic.

People seem positive and helpful.

Everyone has a positive attitude and is open to suggestions.

A better GM and communication between divisions.

I like my work. I do many different things.

Helping customers, reaching our goals

interacting with my co-workers daily

Completing all of my tasks and making my customers happy.

The ability to work independently, yet have a supportive team backing me all the way.

management doesnt seem to understand why our company exists. They just are riding waves of success and dont know why. Perfect example of a snake's head chopped off and it dying a slow death

The synergy here is horrible. Shuttleworth does it one way and Promach another. Reporting here is a joke and management holds no one accountable.

Very few people look forward to going to work, but the people that I work with and my job function makes the day pleasant and go by quickly