B
75/100
Progressive Insurance Claimed Company
Progressive offers motor vehicle, property, business, and commercial insurance services online, by phone or through independent agents. read more
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Progressive Insurance Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Contributing to the overall success of the company and working with my business partners.
Review from Sales Dept
Speaking to different people everyday.
Helping people makes me happy.
Having the chance to build successful organizations within a dynamic and growing company.
My coworkers make my work day great.
my job keeps me engaged
Money and flexibility of working from home
Working with other talented individuals daily
I learn something new every week, and even after 16 years.
Be able to just be myself.
Getting to work at my own pace
The culture and work life bakance.
Getting off the phone with the miserable people who call to take trainings when available.
Review from Customer Support Dept
Working with my customers daily
Challenging projects and a lot of opportunity for growth.
Review from HR Dept
Paychecks and insurance plans lol
I love the flexibility and the team spirit.
Review from HR Dept
My coworkers and the management team
Aside from the people, my work challenges me to grow everyday!
Review from IT Dept
The customers, my coworkers, the culture, the amount of growth....just everything.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Train your compaby to help new employees
Unfair treatment, unwillingness to bond and constant lack of recognition
people in leadership do not understand the agent perspective and how it operates
The supervisors show favoritism and those individuals get help to be promoted
Review from Customer Support Dept
The work load is unbearable
Review from Customer Support Dept
The systems are so outdated that aside from constant issues, processing a simple transaction is a nightmare. The training is too long; you sit in a room for 7 weeks while they tell you not to worry about remembering everything. Then you're put on the call floor and realize training didn't cover this
Review from Customer Support Dept
It's very stressful because the job is complicated plus we have high metrics to meet.
Review from Customer Support Dept
Progressive use to care as bout their employees. Now they only care about their bottom line. They need to improve their employee morality. Get rid of the new scheduling.
Review from Customer Support Dept
We don't get to implement feedback for pilot programs.
Review from Operations Dept
What do you like best about your company?
gainshare - and some sense of flexibility to complete goals
What would you most like to see improved at your company?
better interaction and more follow up with employees on the strengths/opportunities
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