The average Prometric Senior Customer Service Manager in Baltimore, MD earns an estimated $86,074 annually, which includes an estimated base salary of $74,724 with a $11,350 bonus. Prometric's Senior Customer Service Manager compensation is $15,779 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Prometric in Baltimore, MD can range from $32,000 - $200,000.
In Baltimore, MD, The Customer Support Department at Prometric earns $10,145 more on average than the Operations Department.
Last updated 8 months ago.
In Baltimore, MD, Senior Customer Service Managers earn $4,535 more than Customer Service Managers.
In Baltimore, MD, The Customer Support Department averages $10,145 more than the Operations Department, and $1,118 less than the Business Development Department
The average female Senior Customer Service Manager at companies similar size to Prometric reported making $85,760, while the average male Senior Customer Service Manager at similar sized companies reported making $89,842.
The average Native American Senior Customer Service Manager at companies similar size to Prometric reported making $150,000, while the average African American/Black Senior Customer Service Manager at similar sized companies reported making $65,039.
The majority of Senior Customer Service Managers at Prometric believe they're not compensated fairly. 50% of Senior Customer Service Managers at Prometric say they receive annual bonuses, and the majority (56%) are satisfied with their benefits. See more compensation ratings at Prometric