Prometric Senior Customer Service Manager Salaries in Washington, DC | Comparably
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Prometric Claimed Company
Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in more than 180 countries around the world. We have nearly three decades of experience working with clients of all sizes across a multitude of industry sectors to develop and deploy innovative test development and test administration solutions that address evolving market needs. As a result, we have the market expertise, organizational stability, and demonstrated capability to ensure the successful implementation, administration, and future growth of your testing program. read more
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Prometric Senior Customer Service Manager Salaries in Washington, DC

The average Prometric Senior Customer Service Manager in Washington, DC earns an estimated $64,125 annually, which includes an estimated base salary of $61,625 with a $2,500 bonus. Prometric's Senior Customer Service Manager compensation is $6,169 less than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Prometric in Washington, DC can range from $44,280 - $100,000.

In Washington, DC, The Customer Support Department at Prometric earns $3,093 more on average than the Admin Department.

Last updated 8 months ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$64,125
Average Compensation
$61,625
avg. base
$2,500
avg. bonus

Senior Customer Service Manager Salaries at Prometric

In Washington, DC, Senior Customer Service Managers earn $35 more than Technical Supports.

Technical Support
$64k*
Customer Service Manager
$62k*
CS Rep
$59k*
* estimated salary

Compensation at Prometric by Department

In Washington, DC, The Customer Support Department averages $3,093 more than the Admin Department, and $16,926 less than the Business Development Department

Business Development
$77,046 Avg. total comp.
+$17k
Customer Support
$60,120 Avg. total comp.
Admin
$57,027 Avg. total comp.
-$3k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Prometric reported making $85,760, while the average male Senior Customer Service Manager at similar sized companies reported making $89,842.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Native American Senior Customer Service Manager at companies similar size to Prometric reported making $150,000, while the average African American/Black Senior Customer Service Manager at similar sized companies reported making $65,039.

How Senior Customer Service Managers at Prometric Rate Their Compensation

The majority of Senior Customer Service Managers at Prometric believe they're not compensated fairly. 50% of Senior Customer Service Managers at Prometric say they receive annual bonuses, and the majority (56%) are satisfied with their benefits. See more compensation ratings at Prometric

Do you believe you're paid fairly?
46% Yes
46
Does your company give annual bonuses?
50% Yes
50
Are you satisfied with your Benefits?
56% Yes
56

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