Prometric Technical Support Salaries in Champaign, IL | Comparably
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Prometric Claimed Company
Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in more than 180 countries around the world. We have nearly three decades of experience working with clients of all sizes across a multitude of industry sectors to develop and deploy innovative test development and test administration solutions that address evolving market needs. As a result, we have the market expertise, organizational stability, and demonstrated capability to ensure the successful implementation, administration, and future growth of your testing program. read more
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Prometric Technical Support Salaries in Champaign, IL

The average Prometric Technical Support in Champaign, IL earns an estimated $68,207 annually, which includes an estimated base salary of $61,836 with a $6,371 bonus. Prometric's Technical Support compensation is $8,386 more than the US average for a Technical Support. Technical Support salaries at Prometric in Champaign, IL can range from $30,000 - $165,000.

In Champaign, IL, The Customer Support Department at Prometric earns $5,982 more on average than the Admin Department.

Last updated 4 months ago.

$22k
$33k
$44k
$55k
$101k
$149k
$192k
$68,207
Average Compensation
$61,836
avg. base
$6,371
avg. bonus

Technical Support Salaries at Prometric

In Champaign, IL, Technical Supports earn $3,237 more than Technical Supports, and $13,332 less than Customer Service Managers.

Customer Service Manager
$82k*
Technical Support
$65k*
CS Rep
$47k*
* estimated salary

Compensation at Prometric by Department

In Champaign, IL, The Customer Support Department averages $5,982 more than the Admin Department, and $18,536 less than the Finance Department

Finance
$79,202 Avg. total comp.
+$19k
Customer Support
$60,666 Avg. total comp.
Admin
$54,684 Avg. total comp.
-$6k

Technical Support Compensation by Gender (All Companies)

The average female Technical Support at companies similar size to Prometric reported making $64,530, while the average male Technical Support at similar sized companies reported making $71,820.

Technical Support Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Technical Support at companies similar size to Prometric reported making $82,174, while the average African American/Black Technical Support at similar sized companies reported making $56,235.

How Technical Supports at Prometric Rate Their Compensation

The majority of Technical Supports at Prometric believe they're not compensated fairly. 50% of Technical Supports at Prometric say they receive annual bonuses, and the majority (56%) are satisfied with their benefits. See more compensation ratings at Prometric

Do you believe you're paid fairly?
46% Yes
46
Does your company give annual bonuses?
50% Yes
50
Are you satisfied with your Benefits?
56% Yes
56

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