PSI Services Culture | Comparably
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PSI Services Claimed Company
PSI Services provides pre employment testing, licensure, and certification testing solutions to corporations and government agencies. read more
EMPLOYEE
PARTICIPANTS
44
TOTAL
RATINGS
372

PSI Services Company Culture

PSI Services Culture

This score is derived from employee ratings & reviews
2.8/5
PSI Services' Overall Culture is rated D+

Top Rated Culture Dimensions

PSI Services CEO

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
Steve Tapp PSI Services' CEO
Steve Tapp
60 /100

Diversity at PSI Services

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-

Diverse employees at PSI Services have rated Manager, Leadership, and Environment as the highest categories they have scored

Women at PSI Services

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C

Women at PSI Services have rated Retention, Happiness, and Compensation as the highest categories they have scored

PSI Services eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

-9

PSI Services employees are -9% more likely to recommend PSI Services as a great place to work

38%Promoters
15%Passives
47%Detractors

Working at PSI Services

Working at PSI Services is rated below average by 44 employees, across various culture dimensions. PSI Services employees rate Professional Development highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting PSI Services’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 20% compared to other companies in Los Angeles. See below in detail how working at PSI Services was rated by employees.

Overall Company Culture at PSI Services

D+

Overall Company Culture at PSI Services is rated D+

Last updated months ago

Bottom
25%

PSI Services ranks in the Bottom 25% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 44 Employees

View Results
0
20
40
60
80
100
Admin
76
Admin76

PSI Services Employee Reviews

Out of 53 PSI Services employee reviews, 50% were positive. The remaining 50% were constructive reviews with the goal of helping PSI Services improve their work culture.

50%
50%
Positive Reviews50%
Constructive Feedback50%

Positive Reviews From PSI Services Employees

  • What did you like most about the interview process?
    That it was laid back.
  • What is most positive about the culture and environment at your company?
    Interaction with the customers is the best part.
  • What are some of the best things about your team?
    Ive not found much positives about the team.

Constructive Feedback From PSI Services Employees

  • What does the leadership team need to get better at?
    Consistency & addressing issues head on instead of vague mass emails.
  • What does the leadership team need to get better at?
    Have better plans for vision, not work arounds to keep the business.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Compensation is below market and HR / Leadership doesn't take issue seriously. Mistakes are often made with bonus payments and no accountability.

PSI Services Company Information

PSI Services Company Overview

PSI Services provides pre employment testing, licensure, and certification testing solutions to corporations and government agencies.

PSI Services Mission, Vision & Values

PSI Services Mission & Values

PSI works in partnership with our clients to deliver results-oriented, value-focused, and service-driven testing solutions with uncompromised integrity. Employers, governments, professional associations, certifying and licensing bodies, and leading educational institutions trust us to deliver on our mission of helping people succeed through testing excellence, including test development, administration, multi-channel delivery, and licensure management services. Let us show you how easy testing can be with the experts and technology at PSI on your side.

HeadquarterBurbank, CA
United States of America
Websitewww.psionline.com
Founding Date1946
Tel8184500908
  • Culture Video

PSI Services Employees

44 employees at PSI Services have reviewed PSI Services across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 44 PSI Services employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at PSI Services are mostly dissatisfied with their total compensation at PSI Services, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at PSI Services are not very pleased with their team. 44 Participants grade the quality of their coworkers a D+. The majority believe the meetings at PSI Services are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at PSI Services believe the environment at PSI Services is positive. Most Participants believe the pace of work at PSI Services is extremely fast. About 71% of the employees at PSI Services work 8 hours or less.

Overall, the employees at PSI Services are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining PSI Services - Employee Onboarding

The prevailing opinion from Comparably users in Los Angeles about their company is that it was very prepared on their first day. Los Angeles employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

PSI Services KPIs and OKRs

At PSI Services 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of PSI Services' KPIs and OKRs is essential for its success. Out of 2 PSI Services employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes50%
No50%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

PSI Services CEO & Leadership

PSI Services CEO - Steve Tapp

Steve Tapp PSI Services' CEO
60 /100

Steve’s approval rate is lower compared to CEOs at similar sized companies, putting Steve in the Bottom 25% of all CEOs of similar-sized companies on Comparably, and in the Bottom 20% compared to CEOs of all other companies in Los Angeles. Steve Tapp’s employees rank PSI Services in the Top 5% for Professional Development, in the Bottom 45% for Meetings, and in the Bottom 45% for Office Culture. Tapp is generally unpopular with PSI Services employees, but ranks especially low with employees with Over 10 Years experience. However, employees with 3 to 6 Years experience have a slightly more favorable view of the CEO.

PSI Services Leadership

The PSI Services Executive Team is rated a “D+” and led by CEO Steve Tapp, Senior Vice President Innovation Ruben Garcia, and Senior Vice President, Certification and Education Services Rory McCorkle

  • Steve Tapp  CEO / President

    Steve Tapp CEO / President

    Steve Tapp serves as the CEO / President of PSI Services.

  • Ruben Garcia Senior Vice President Innovation

    Ruben Garcia serves as the Senior Vice President Innovation of PSI Services LLC. Ruben started at PSI Services LLC in... read more

  • Rory McCorkle Senior Vice President, Certification and Education Services

    Rory McCorkle serves as the Senior Vice President, Certification and Education Services of PSI Services LLC. Rory... read more

  • Nisha Bhagchandani Vice President, Software Development, Certification & Licensure

    Nisha Bhagchandani serves as the Vice President, Software Development, Certification & Licensure of PSI Services LLC.... read more

  • Alicia Allegrini Vice President, Customer Experience

    Alicia Allegrini serves as the Vice President, Customer Experience of PSI Services LLC. Alicia started at PSI Services... read more

  • Joseph Abraham Vice President, Assessment Solutions

    Joseph Abraham serves as the Vice President, Assessment Solutions of PSI Services LLC. Joseph started at PSI Services... read more

  • Amin Saiar Vice President, Psychometrics

    Amin Saiar serves as the Vice President, Psychometrics of PSI Services LLC. Amin started at PSI Services LLC in January... read more

  • Alon Schwartz Vice President, Licensure

    Alon Schwartz serves as the Vice President, Licensure of PSI Services LLC. Alon started at PSI Services LLC in January... read more

  • Paul Clark Vice President, Federal Programs

    Paul Clark serves as the Vice President, Federal Programs of PSI Services LLC. Paul started at PSI Services LLC in... read more

PSI Services Salaries

How much does PSI Services pay?

How much do people at PSI Services get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at PSI Services is $107,510, or $51 per hour, while the estimated median salary is $114,024, or $54 per hour.

At PSI Services, the highest paid job is a Group Engineering Manager at $203,458 annually and the lowest is a Technical Support at $47,336 annually. Average PSI Services salaries by department include: Legal at $131,370, Product at $158,871, Engineering at $132,882, and Finance at $83,154. Half of PSI Services salaries are above $114,024.

22 employees at PSI Services rank their Compensation in the Bottom 20% of similar sized companies in the US (based on 76 ratings) while 22 employees at PSI Services rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 22 ratings).

Salaries contributed from PSI Services employees include job titles like Developer, Business Analyst, and SysAdmin. Comparably data has a total of 3 salary records from PSI Services employees.

Last updated months ago.

1st Percentile
$67k
$67k1st Percentile
17th Percentile
$92k
$92k17th Percentile
33rd Percentile
$110k
$110k33rd Percentile
50th Percentile
$168k
$168k50th Percentile
67th Percentile
$219k
$219k67th Percentile
83rd Percentile
$239k
$239k83rd Percentile
100th Percentile
$277k
$277k100th Percentile
$107,510*
Average Compensation
$114,024*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

PSI Services Salaries by City

PSI Services Salaries by Department

Explore PSI Services Salaries

Diversity & Inclusion at PSI Services

Diverse employees at PSI Services score the company 63/100 across various culture categories, placing PSI Services in the Bottom 35% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at PSI Services across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees 76/100
Department - Admin

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

PSI Services Perks & Benefits

Office Perks

  • Unique Office Space

PSI Services PTO

PSI Services PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

PSI Services Careers

PSI Services Jobs

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H1B Visa

In 2019, PSI Services applied for 1 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

1
Total Applied
  • 100% Granted (1 out of 1)
  • 0% Denied ( out of 1)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)

This data was calculated using publicly sourced data from OFLC Performance Data

Let PSI Services Know You Want To Work There

Frequently Asked Questions regarding PSI Services

Who is the CEO of PSI Services?

PSI Services CEO is Steve Tapp, their score by employees is 60

What is PSI Services eNPS?

The eNPS for PSI Services is -9

What is the salary for Senior Marketing Manager in PSI Services?

Senior Marketing Manager average salary in the US is 142k

What are the salaries in the Customer Support in PSI Services?

The average salaries for Customer Support in PSI Services is 60k

What are the benefits at PSI Services?

PSI Services perks and benefits are Unique Office Space

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