Qdoba Employee Reviews
Out of 373 Qdoba employee reviews, 57% were positive. The remaining 43% were constructive reviews with the goal of helping Qdoba improve their work culture. The Sales team, with 66% positive reviews, reports the best experience at Qdoba compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 64% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Customer Success Dept
What do you like best about the leadership team?
Friendly, growth-oriented team that feeds into our development as leaders and crew members.
We all work together as a team
The communication everyone has with one another
Review from Customer Success Dept
Good team work understanding nice
How they lead the team to success
What does the leadership team need to get better at?
Hiring better and responsible people and cominnicating you can tell people do not get trained
Inventory, treating employees with respect, leadership, managing the team effectively, time management, seperation of personal life to work life
Communication is good at times
Poor everything no good mangement
I think he needs to work on spiting the hours people get because we all have lives that we need to take care of.
What is the best part about your compensation package?
Havent really had any compensation
i get paid tips too
The pay is great but no amount of money or benefits can justify what has happened here.
Everything is great about it
Managers make bonuses and plenty if pto and sick pay every year onky fownside is if upu cant rake pto you top out and stop earning hours
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Im not unhappy with the psy its the retaliationn via text thst i got
more money, reliable hours, bare minimum really.
Holiday pay or the removal of labor. Labor stats is a dead tactic if you have workers willing to work that brings $$ to the company give them OT. Loyalty is greater than quantity
i feel undervalued because management steps on me at every opportunity. i'm constantly shown how exploitable i am by the higher ups. i would feel better if i got better pay, an actual say in decisions, any amount of paid time off.
I have yet to be paid for my time
What are some of the best things about your team?
We all work together. and look out for each other. We have automatic flow.
my coworkers were amazing and helpful, not the gm
The communication and being able to work with one another
Review from Customer Success Dept
Easy to get along with we stay on task and get the job done
The communication and expectations we hold for each toher
What do your coworkers need to improve and how could you work together better?
They need to improve at their jobs
Dont micromanage via text would be a stsrt
We should be communicating more
Hire new peoole for the sake of qdoba
Working as a real team and not making everything about one person
Review from Sales Dept
What is most positive about the culture and environment at your company?
we all welcome customers and each other.
Absolutely nothing it sucks that we have nothing positive about my work place
The coworkers and the environment
Review from Customer Success Dept
Understanding friendly fun safe good work
I thought it was positive the little time i was there. Team members very nice and helpful. Managers were nice and then they were real mean and irrate on thr phone.
Review from Customer Success Dept
What needs to change to make the company culture better?
Management accountability and communication access
Review from Customer Success Dept
A new general manager, the current GM does not know how to manage. They are very unprofessional and have made it very clear they do not prioritize their employees concerns over and over again. Favoritism is a big issue as well.
Training better pay, safer work environment
More attention from upper management. They need to focus on the stores and it's employees needs before we can efficiently give a good customer experience.
Management is horrible, there needs to be support and training, outside of the incomprehensible training program you have
What did you like most about the interview process?
It went quite smooth, I went to an open interview though and I wish I bargained for more pay.
It was over the phone lol
i liked the lightfelt atmosphere
It was straight forward and didn’t have any problems with
Review from Customer Success Dept
Nice understanding willing to work with me
What would you improve about your company's interview process?
Manager actually being involved instead of hiding in the office
organization. had to wrangle the interview out of the manager because he was too disorganized to remember to call
Ask more questions about the person and getting to know them
To make sure they abide to they're legal obligations
Actually respond to future employees.
What makes you most happy at work?
Talking to interesting people and preparing things.
Good co workers who want to be there
The flexibility for my schedule
Review from Customer Success Dept
The flexible schedule given to work around schooling
Being able to know what im doing if i dont theres cards i can read on the wall so i can get my job done faster instead of asking my boss
What's going wrong and how can it be improved?
New GM who doesnt know what they are doing, makes inapropriate comments to customers and tells them to leave, also does nothing but sit in the office. Hires people who should never work in a fast paced high volume food place
Line servers dont get trained properly and because of this customers have been dissatisfied with our work.
Review from Sales Dept
Legally pay their employees what they earned
There is a clear abuse of power, and it needs to stop before that store is officially closed down for losing far too many staff members due to the general managers unacceptable behavior
We have no staff and are extremely busy. We don't get paid enough for the labor we go through everyday. Please send more people and a store manager.
What do you like best about your company?
There aren't any Outlook reviews of Qdoba yet.
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What would you most like to see improved at your company?
there could serve alcohol and more dessert