Quality Inn & Suites Outlook Employee Reviews | Comparably
Deliver a franchise success system of strong brands, exceptional services, vast consumer reach and size, scale and distribution that delivers guests, satisfies guests and reduces cost for hotels owners. read more
EMPLOYEE
PARTICIPANTS
87
TOTAL
RATINGS
1353

Quality Inn & Suites Outlook Employee Reviews

What makes you most happy at work?

Meeting different people all the time

I don't have to deal with people that much

Review from Customer Support Dept

The positive attitudes everyone in the work places has makes it was to get job done

Review from Customer Support Dept

Meeting new people and getting to know them better.

Review from Admin Dept

Talking to the customers is always interesting and even when there is a problem communicating with them and resolving things efficiently is a rewarding experience.

Review from Sales Dept

Seeing the guest happy with my service

Review from Customer Support Dept

peaceful and easy going location

Interacting with the guest as well as the regulars

Review from Customer Support Dept

Being able to provide excellent service and solve any customer requests with efficiency and speed.

Review from Customer Support Dept

Knowing I have a full time job and job security

Review from Operations Dept

Working with customers on a daily basis.

Review from Customer Support Dept

Interacting with the guest and being able to help them in any way I can

Review from Customer Support Dept

The guests make me most happy.

Review from Customer Support Dept

Taking quality care of my guests. That is the most rewarding of all.

Review from Operations Dept

What's going wrong and how can it be improved?

Hello, my name is Khumayun, I worked at the Quality Hotel Northern Colorado for more than two months, I got a job through the Samarkand agency, I was not paid extra for the last two weeks, who can I contact?

If there was more structure. More room to grown.

Review from Sales Dept

The owner only cares about making a dollar instead of the "quality" or lack thereof being offered to her guests and her emoloyees

Review from Customer Support Dept

That certain employees could do and say whatever they wanted because of favoritism. Everybody should be treated equally.

Review from Operations Dept

What's going wrong is that the staff treat certain workers better than others

Everything is done as cheaply as possible. It is difficult to get basic items to perform your job.

Review from Customer Support Dept

Would be nice to be told more often that we're doing a good job.

Review from Customer Support Dept

Better the flow of the work day and make things feel like there’s no favorites

Review from Operations Dept

Renovations customer complaints

Review from Admin Dept

What do you like best about your company?

The people I work with are like family.

Review from Customer Support Dept

What would you most like to see improved at your company?

Training new employees could use some work.

Review from Customer Support Dept

Review Sentiment at Quality Inn & Suites

56
56%
44
44%

About Quality Inn & Suites' Outlook

D+
59/100

Where This Score Ranks Quality Inn & Suites' Outlook

BOTTOM
25%

In the Bottom 25% of 2020 similar size companies on Comparably

BOTTOM
20%

In the Bottom 20% of 179 companies in Washington, DC

2nd

2nd place versus 1 competitors rated on Comparably

Quality Inn & Suites' Outlook is scored a D+ by 194 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Quality Inn & Suites' Outlook score helps to boost their overall culture score, due partly to the fact that the Admin department’s positive scores help Outlook to be one of Quality Inn & Suites' stronger culture attributes. Use the filters below to understand Quality Inn & Suites employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated months ago.

Rate Outlook the Highest

  • Department - Admin
    +21%
  • Department - Sales
    +15%
  • Ethnicity - African American/Black
    +13%

Rate Outlook the Lowest

  • Department - Operations
    -4%
  • Experience - 6 to 10 Years
    -4%
  • Experience - Entry Level
    -2%

How Quality Inn & Suites' Outlook Score is Calculated

FILTER RATINGS BY

Results from 78 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

60
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic21%
Good36%
Neutral22%
Bad7%
Terrible14%
How do your customers perceive your company?
AnswerPercent
Yes49%
No51%
Are you typically excited about going to work each day?
×
Rate your company