Quality Inn & Suites Employee Reviews
Out of 184 Quality Inn & Suites employee reviews, 55% were positive. The remaining 45% were constructive reviews with the goal of helping Quality Inn & Suites improve their work culture. The Customer Support team, with 73% positive reviews, reports the best experience at Quality Inn & Suites compared to all other departments at the company. The Operations team offered the most constructive feedback, with 46% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Leadership is quite strong and effective
Review from Customer Support Dept
Communication, organization of projects and follow through of projects
Review from Customer Support Dept
Working together and treating every employee the same. Cut out the drama.
They really need to do things by the book stop making short cuts doing employees & customers so wrong for the greed of money. If there was a better manager I'm sure this would improve.
Manager at my location is only there for an hour or two once a week. The front desk person, who is left in charge, but has no title or power, is not helpful in resolving issues, at all.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Hello, my name is Khumayun, I worked at the Quality Hotel Northern Colorado for more than two months, I got a job through the Samarkand agency, I was not paid extra for the last two weeks, who can I contact?
Pay as much as our competitors
Review from Customer Support Dept
Managers don't appreciate no one there but there selves!
I dont feel under valued
Review from Customer Support Dept
We do not receive benefits or paid vacations
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
There needs to be a training involved upon hiring instead of just throwing people with no experience into a position and expecting they'll figure it out eventually
Review from Customer Support Dept
Quit gossiping and quit starting petty high school squabbles. Actually work as a team.
Review from Operations Dept
My coworkers need to learn to work together as a team and not indulge in so much drama with the staff
A good employee here is few and far between due to the low ball paying & the nasty ways management wants things done.
Not gossip and talk about each other
Review from Operations Dept
What needs to change to make the company culture better?
THE MANAGEMENT ESPECIALLY THE OM
Review from Customer Support Dept
Hello, my name is Khumayun, I worked at the Quality Hotel Northern Colorado for more than two months, I got a job through the Samarkand agency, I was not paid extra for the last two weeks, who can I contact?
What needs to change is the manger needs to have a meeting to see how everyone feels about the work environment and what needs need to be met
More employees, more stuff stocked, machines fixed in a timely manner, less rooms to clean per housekeeper
Review from Operations Dept
more hours for us so we can afford to live
Review from Admin Dept
What would you improve about your company's interview process?
Hello, my name is Khumayun, I worked at the Quality Hotel Northern Colorado for more than two months, I got a job through the Samarkand agency, I was not paid extra for the last two weeks, who can I contact?
I would improve the interview process by finding out what everyone needs that need to be met
They will hire absolutely anyone who's willing to take the lowest pay they do not care.
There was no interview. I showed up for an interview and was told to go follow around someone doing the job and help them. I did for 2 hours (unpaid) and then they asked if I thought I could handle it and told me to come back tomorrow.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Hello, my name is Khumayun, I worked at the Quality Hotel Northern Colorado for more than two months, I got a job through the Samarkand agency, I was not paid extra for the last two weeks, who can I contact?
If there was more structure. More room to grown.
Review from Sales Dept
The owner only cares about making a dollar instead of the "quality" or lack thereof being offered to her guests and her emoloyees
Review from Customer Support Dept
That certain employees could do and say whatever they wanted because of favoritism. Everybody should be treated equally.
Review from Operations Dept
What's going wrong is that the staff treat certain workers better than others
What would you most like to see improved at your company?
Training new employees could use some work.
Review from Customer Support Dept