Ralphs Grocery Company Leadership Employee Reviews | Comparably
EMPLOYEE
PARTICIPANTS
330
TOTAL
RATINGS
2534

Ralphs Grocery Company Leadership Employee Reviews

What do you like best about the leadership team?

She is a good worker

Leadership is generally accessible and can be approached easily.

Good but lots of things unexplained to me

Everyone works together to come to a solution for any issue that arises. When I am open with my scheduling needs; the team moves heaven and earth to accommodate me. Because of this, I am willing to help and sacrifice when accommodations cannot be made.

great at understanding peronel issues

They keep me busy all the time

Review from Customer Success Dept

they can be flexible with work shifts

Review from Sales Dept

They treat everyone fairly. They see you and they listen.

Review from Product Dept

The leadership is always encouraging and positive

Review from Customer Support Dept

They're understanding, patient, and care about their employees. I enjoy my job and working with my coworkers.

they care about the employees

Review from Customer Support Dept

Works with us not against us

Review from Product Dept

Not much to say . I have not been introduced

I I have work for Ralph's for 32 years. Customer service is out the window. I respect certain management members. However there are several management team members that need to improve their customer service skills. It's inevitable to the company to do their best.

What does the leadership team need to get better at?

Need to get knowledge from staff

Treating employees with the dignity and respect we deserve.

They do a pretty good job at everything for the most part.

The Leadership Team needs to Build MORAL with the Employees. The Moral at Store #160 is Very Low and the employees are Treated Horribly. There is No Joy in Working at that store. I was Forced to go to a different store location because of Ill Treatment by Store Managers

Management needs get out of the office and help us out. They spend all their time in the office talking. There should be a serious investigation.

Everything is taken away from you No hours no respect micromanaged

Review from Sales Dept

humanity... quit with the word salad of "We're all in this together" and treating the employees as disposable. the hypocrisy is embarrassing. I know people working at Ralphs at this moment living in fear of losing their jobs... after decade of service. Seems they're implementing Amazon's policy..

Review from Customer Success Dept

Talking better to their employees.

making it a comfortable and safe environment

Review from Customer Support Dept

I've created A foundation of stability with this job...I felt secure...2 years ago,it began to crumble,taken away my confidence,and security. I treat customers like familye,they are who made my check possible,I hope they wish to return.

Invest in your employees - train them and respect them. They keep the lights on in your store.

stop the lip service and say they care about their employees when they don't.

They understand each other and talk politely

Having respect for the team they are leading

Following the rules and protocol and communication

Being team players. Being considerate and fair.

caring about their employees and customers

Fair and realistic goals. Staffing based on need not reduced hourly goals which determine bonus incentives. Providing the necessary tools to perform the job ie: enough trolleys for pick up, functioning ovens and deli slicers and caring about store cleanliness, especially employee bathrooms.

Communication and leadership are lacking while expectations and standards are set too high without proper guidance training or help

Need to listen to their employees needs, stop the favoritism in the store, discrimination among the entire management, harassment issues

BOTTOM
5%

Leadership Scores are rated in the Bottom 5% of similar size companies on Comparably

Rated Ralphs Grocery Company Leadership the Highest

  • Ethnicity - Asian or Pacific Islander
    +27%
  • Experience - 1 to 3 Years
    +18%
  • Experience - 6 to 10 Years
    +12%

Rated Ralphs Grocery Company Leadership the Lowest

  • Department - Operations
    -19%
  • Department - Customer Success
    -16%
  • Department - Admin
    -13%
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