Rci – RCI has notoriously incompetent and uncaring customer service representatives. We are very dissatisfied with our recent experiences with them. The people we have worked dropped the ball, never follows up or just does not bother to get back on the phone after we have 30 minutes on the phone.

Founded in 1974 as an exchange service for condominium owners called Resort Condominiums International, Ltd., RCI quickly became a driving read more

EMPLOYEE PARTICIPANTS: 34

TOTAL RATINGS: 309

CEO: Ken May

RCI has notoriously incompetent and uncaring customer service representatives. We are very dissatisfied with our recent experiences with them. The people we have worked dropped the ball, never follows up or just does not bother to get back on the phone after we have 30 minutes on the phone.

Other Employee Reviews for Rci

Briefly describe your overall experience at your company

Mostly positive, only negatives would be management playing favoritism and pay structure.
Review from Sales Dept

Briefly describe your overall experience at your company

In the time I've been here overall I enjoy my coworkers and the perks of the job. I completely dislike the call center aspect and the members that we service are incredibly rude people. Management could be better. But overall when I get the chance to leave for a better job I'll absolutely take it.

Briefly describe your overall experience at your company

I've had frustrating times and also great times. There's several departments within the company sometimes the first department you start out in isn't always the best fit. There's always room for growth and movement within the company as long as your willing to strive for that growth and opportunity
Review from Sales Dept

Briefly describe your overall experience at your company

A nice place to work if you do your job

Briefly describe your overall experience at your company

Stressful, always waiting for my job to be cut which is how they make their financial goals... Cut staff so they don't have to report a loss.
Review from Sales Dept

Rate your company

Rci – RCI has notoriously incompetent and uncaring customer service representatives. We are very dissatisfied with our recent experiences with them. The people we have worked dropped the ball, never follows up or just does not bother to get back on the phone after we have 30 minutes on the phone.

RCI has notoriously incompetent and uncaring customer service representatives. We are very dissatisfied with our recent experiences with them. The people we have worked dropped the ball, never follows up or just does not bother to get back on the phone after we have 30 minutes on the phone.

Other Employee Reviews for Rci

Read Reviews by Category

Browse Reviews by Dept.

Browse Reviews by Job Titles

Browse All Companies