RCN – I wish i can talk to management and not get stuck with the customer support person.

RCN is an internet service provider and cable television provider for residential areas. read more

I wish i can talk to management and not get stuck with the customer support person.

Briefly describe your overall experience at your company

I love RCN and am happy

What's going wrong and how can it be improved?

Work is pedantic. Colleagues are undervalued. Management does not lead but instead find people to point fingers at
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What makes you most happy at work?

Myself and the actual work. Co-workers are very lay or have lack of knowledge.
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Briefly describe your overall experience at your company

Terrible, is mismanaged dont take care of employees

What can this brand most improve?

CUSTOMER satisfaction as the prime concern

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