RDI Corporation Employee Reviews
Out of 106 RDI Corporation employee reviews, 81% were positive. The remaining 19% were constructive reviews with the goal of helping RDI Corporation improve their work culture. The Customer Support team, with 91% positive reviews, reports the best experience at RDI Corporation compared to all other departments at the company. The Operations team offered the most constructive feedback, with 31% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
How approachable they are, and open minded
Lead by example and develop and truly care for thier people
Review from Operations Dept
Everyone is really helpful and kind
They listen and my voice is heard. No idea is a bad idea.
Always on top of everything
Review from Customer Support Dept
What does the leadership team need to get better at?
Responding to their employees, making sire to give people their raises when they are supposed to get them, and stop playing favorites and letting immature people keep rising in the ranks, the supervisor are never in main chat, they claim to be in meetings, all day every day yea right!
These people are unethical and don't deliver what they say.
Needs a better Training curriculum, management team, more training for Trainers more preparedness for Training. And a new Program Manager which I would love to do
Review from Customer Support Dept
Communication and providing promises. Leadership is known for empty promises to employees.
Review from Operations Dept
What is the best part about your compensation package?
The Dental plan and 401k
Earning the Paid time off
the fact we receive insurance and paybacks
Review from Customer Support Dept
At this moment the pay and the frequency along with the hours
Review from Customer Support Dept
Pto time accumulations are good
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Obviously active bonuses for perfect attendance or for call evaluations would be nice
Getting my raise on time like im supposed to, actually getting a yearly evaluation, my QA is steady af 100% i have perfect attendance and every year they still take months and months to give me my tiny extra few cents on the hour... they dont care too much about the employees, we are a dime a dozen
Always room for more money
They should deliver what they promise.
Pay consistency company wide for all positions
What are some of the best things about your team?
Everything the best people ever
we are family, no matter the task we band together to make things happen and are successful doing so
Review from Operations Dept
We ensure that our team has the tools to be successful
Friendly and happy and work on time
Tracy loved everyone she worked with and truly enjoyed her job
What do your coworkers need to improve and how could you work together better?
Professionalism, preparedness imtegrity and leadership characteristics
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
The people and environment and location
Everyone is happy to be there
Review from Customer Support Dept
Earn, Learn and Live Well
everyone is treated fairly and no judgement
Review from Customer Support Dept
RDI is a very family-oriented company. Especially during COVID-19, the culture only got stronger through their social media engagement.
What needs to change to make the company culture better?
We need more MATURE management, its hard to have a young boss as is, but a young boss that acts even younger then their age is the absolute worst..!
The leadership needs to care about something besides money.
Better atmosphere from leadership. More incentive to employees that work hard.
Review from Operations Dept
What did you like most about the interview process?
No option average interview process
They make you feel comfortable
The only thing is they should not be so deceiving - Inwas told i was working days - but at oreitation they told me I was working night instead, and inwas also told I wojld have a sxhedule with my calla for the day, thats the bigest lie of them all, they do whateber they want...
how friendly and happy the interviewer was
Review from Customer Support Dept
I didn't feel like a number
What would you improve about your company's interview process?
Get people involved that tell the truth.
What makes you most happy at work?
The people and environment and location
Coworkers and bosses that give credit where credit is due
Helping others and working with such amazing people
The people around me and making an impact on others lives
helping my customers fix their issues
Review from Customer Support Dept
What's going wrong and how can it be improved?
Unethical leadership that needs to be replaced and the owner needs to resign.
Leadership needs to take in consideration of their employees. Hardworking employees are overlooked for fraternizing. Opportunities for employees are overlooked if you are not in the in crowd.
Review from Operations Dept
What do you like best about your company?
We believe in winning smart by providing customized, yet highly strategic solutions. We believe in teamwork, which is why our family of companies is a mix of cognizant, strategic, resilient, and passionate individuals, each with a unique skill set that contributes to the end goal: Winning.
What would you most like to see improved at your company?
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