Red Lobster Competitors | Comparably
Red Lobster Claimed Company
Red Lobster owns and operates a chain of seafood cuisine restaurants. read more
EMPLOYEE
PARTICIPANTS
968
TOTAL
RATINGS
8245
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Red Lobster Competitors

Red Lobster competitors include Joe's Crab Shack, Texas Roadhouse, LongHorn Steakhouse, Olive Garden and Chili's. Red Lobster ranks 3rd in Product Quality Score on Comparably vs its competitors. See below how Red Lobster compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
6th
eNPS Rank
6th
Gender Rank
5th
Diversity Rank
6th
Product Quality
3rd
NPS Rank
3rd
Pricing Rank
4th
Customer Service
3rd

Red Lobster Competitors at a Glance

Product Quality Score Comparison

Red Lobster Ranks 3rd in Product Quality Score

260 Customers rate Red Lobster's Product Quality Score a 3.2/5, which ranks it 3rd against its competitors, below Olive Garden.

  1. 1st
    Texas Roadhouse
    3.8 / 5
  2. 2nd
    Olive Garden
    3.4 / 5
  3. 3rd
    Red Lobster
    3.2 / 5
  4. 4th
    LongHorn Steakhouse
    2.9 / 5
  5. 5th
    Joe's Crab Shack
    2.3 / 5
  6. 6th
    Chili's
    2.1 / 5
Product Quality Score Comparison
RankCompany Score
1Texas Roadhouse76
2Olive Garden69
3Red Lobster65
4LongHorn Steakhouse59
5Joe's Crab Shack46
6Chili's42
NPS Comparison

Red Lobster Ranks 3rd in Net Promoter Score

319 Customers rate Red Lobster's Net Promoter Score a -8, which ranks it 3rd against its competitors, below Olive Garden. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Red Lobster to a friend?”.

  1. 1st
    Texas Roadhouse
    27
  2. 2nd
    Olive Garden
    6
  3. 3rd
    Red Lobster
    -8
  4. 4th
    LongHorn Steakhouse
    -21
  5. 5th
    Chili's
    -48
  6. 6th
    Joe's Crab Shack
    -73
NPS Comparison
RankCompany Score
1Texas Roadhouse27
2Olive Garden6
3Red Lobster-8
4LongHorn Steakhouse-21
5Chili's-48
6Joe's Crab Shack-73
Pricing Score Comparison

Red Lobster Ranks 4th in Pricing Score

245 Customers rate Red Lobster's Pricing Score a 2.9/5, which ranks it 4th against its competitors, below LongHorn Steakhouse.

  1. 1st
    Texas Roadhouse
    3.7 / 5
  2. 2nd
    Olive Garden
    3.3 / 5
  3. 3rd
    LongHorn Steakhouse
    2.9 / 5
  4. 4th
    Red Lobster
    2.9 / 5
  5. 5th
    Chili's
    2.2 / 5
  6. 6th
    Joe's Crab Shack
    2.1 / 5
Pricing Score Comparison
RankCompany Score
1Texas Roadhouse75
2Olive Garden66
3LongHorn Steakhouse59
4Red Lobster59
5Chili's44
6Joe's Crab Shack42
Customer Service Comparison

Red Lobster Ranks 3rd in Customer Service

236 Customers rate Red Lobster's Customer Service a 3.2/5, which ranks it 3rd against its competitors, below Olive Garden.

  1. 1st
    Texas Roadhouse
    3.8 / 5
  2. 2nd
    Olive Garden
    3.4 / 5
  3. 3rd
    Red Lobster
    3.2 / 5
  4. 4th
    LongHorn Steakhouse
    2.8 / 5
  5. 5th
    Chili's
    2.1 / 5
  6. 6th
    Joe's Crab Shack
    1.9 / 5
Customer Service Comparison
RankCompany Score
1Texas Roadhouse76
2Olive Garden68
3Red Lobster64
4LongHorn Steakhouse56
5Chili's42
6Joe's Crab Shack38
Overall Culture Score Comparison

Red Lobster Ranks 6th in Overall Culture Score

968 Employees rate Red Lobster's Overall Culture a 53/100, which ranks it 6th against its competitors, below Chili's. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Texas Roadhouse
    67 / 100
  2. 2nd
    Joe's Crab Shack
    67 / 100
  3. 3rd
    LongHorn Steakhouse
    63 / 100
  4. 4th
    Olive Garden
    62 / 100
  5. 5th
    Chili's
    56 / 100
  6. 6th
    Red Lobster
    53 / 100
Overall Culture Score Comparison
RankCompany Score
1Texas Roadhouse67
2Joe's Crab Shack67
3LongHorn Steakhouse63
4Olive Garden62
5Chili's56
6Red Lobster53
eNPS Comparison

Red Lobster Ranks 6th in Employee Net Promoter Score

814 Employees rate Red Lobster's Employee Net Promoter Score a -41, which ranks it 6th against its competitors, below Chili's. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Red Lobster to a friend?”.

  1. 1st
    Joe's Crab Shack
    10
  2. 2nd
    Texas Roadhouse
    -14
  3. 3rd
    LongHorn Steakhouse
    -21
  4. 4th
    Olive Garden
    -26
  5. 5th
    Chili's
    -40
  6. 6th
    Red Lobster
    -41
eNPS Comparison
RankCompany eNPS
1Joe's Crab Shack10
2Texas Roadhouse-14
3LongHorn Steakhouse-21
4Olive Garden-26
5Chili's-40
6Red Lobster-41
Gender Score Comparison

Red Lobster Ranks 5th in Gender Score

93 Employees rate Red Lobster's Gender Score a 60/100, which ranks it 5th against its competitors, below Chili's. The Gender Score tracks how positively women rate their experience at Red Lobster.

  1. 1st
    Texas Roadhouse
    73 / 100
  2. 2nd
    Joe's Crab Shack
    70 / 100
  3. 3rd
    LongHorn Steakhouse
    65 / 100
  4. 4th
    Chili's
    63 / 100
  5. 5th
    TIED
    Red Lobster
    60 / 100
  6. 5th
    TIED
    Olive Garden
    60 / 100
Gender Score Comparison
RankCompany Score
1Texas Roadhouse73
2Joe's Crab Shack70
3LongHorn Steakhouse65
4Chili's63
5Red Lobster60
5Olive Garden60
Diversity Score Comparison

Red Lobster Ranks 6th in Diversity Score

57 Employees rate Red Lobster's Diversity Score a 49/100, which ranks it 6th against its competitors, below LongHorn Steakhouse. The Diversity Score tracks how positively diverse employees rate their experience at Red Lobster.

  1. 1st
    Texas Roadhouse
    67 / 100
  2. 2nd
    Joe's Crab Shack
    62 / 100
  3. 3rd
    Chili's
    59 / 100
  4. 4th
    Olive Garden
    58 / 100
  5. 5th
    LongHorn Steakhouse
    56 / 100
  6. 6th
    Red Lobster
    49 / 100
Diversity Score Comparison
RankCompany Score
1Texas Roadhouse67
2Joe's Crab Shack62
3Chili's59
4Olive Garden58
5LongHorn Steakhouse56
6Red Lobster49
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