RedShelf Leadership Employee Reviews
What do you like best about the leadership team?
They are receptive to feedback and give autonomy.
Review from Sales Dept
Straightforward communication and accountability. Pro-work/life balance.
Review from Sales Dept
I love that they are always willing to help with open arms!
Review from Customer Success Dept
I love how everyone is so supportive and is always answering questions when they arise.
Review from Sales Dept
Involvement of the leaders to help.
Review from Engineering Dept
Everyone works together as a team
It is a solid cross-section of all teams from within RS
Review from Customer Success Dept
Genuinely care about us as humans. Take the time to teach about simple and complicated concepts. People I enjoy working with and people who I believe can lead the company to great accomplishments.
Review from Sales Dept
The are 100% approachable and have an open door policy
Review from Marketing Dept
They have goals. Direction comes from goals.
They are qualified to lead us during this phase of growth.
Review from Marketing Dept
I like and value the leadership team's prompt willingness to help, explain and teach when needed or asked; Reassurance that we're all still learning new things every day to which we should not feel inferior if we're unsure how to complete a certain task.
Review from Customer Support Dept
They do a great job of taking care of their employees
Review from Engineering Dept
Leadership is very experienced and knowledgeable while still being approachable ans willing to roll up their sleeves and be hands on.
Review from Marketing Dept
Our team is fun and approachable.
Review from Marketing Dept
Open doors, personable, supportive, encouraging of growth
Review from Customer Success Dept
It's hard to say, working remotely, not having much contact with upper management makes it hard to evaluate. It feels like they are trying to find ways to grow the company. I do wonder about the high turnover. It seems like every month someone else is leaving.
Review from Customer Success Dept
The leadership team is stacked with bright leaders who all have rich experience in and outside of EdTech to draw upon.
Everyone is very welcoming and eager to help
Review from Customer Support Dept
Leadership seems to care about hiring good people and looking for ways to improve
Review from Engineering Dept
What does the leadership team need to get better at?
I would like the leadership team to value employee health by focusing on results, rather than time spent working. One person wearing multiple hats will never be as productive as one person with one clearly defined role. Your entire employee base needs to at least double in size.
Review from Customer Success Dept
Understand customer needs; focus on reasonably-sized goals; value and practice transparency within the organization
Review from Customer Success Dept
The management team needs to take a close look at the org structure as a whole. If one manager is overseeing more than 5 people, that indicates that there's a gap in leadership. Too many entry-level employees are doing manager-style work because of those gaps.
communication of goals and expectations.
Review from Sales Dept
retaining employees. being transparent on goals both achieved and failed. stop manipulating/adjusting employee compensation. remove the okr of internal csat from bonus payout (huge conflict of interest). reorg less often. lessen the issue of understaffing. be charismatic. encourage critical feedback
Review from Customer Support Dept