RedShelf Outlook Employee Reviews | Comparably
RedShelf Claimed Company
RedShelf is a Chicago-based EdTech company helping publishers, schools, and businesses transition to more affordable, engaging, and efficient digital textbooks and course materials. read more
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EMPLOYEE
PARTICIPANTS
76
TOTAL
RATINGS
2023

RedShelf Outlook Employee Reviews

What makes you most happy at work?

I like the ability to solve problems and build relationships

Review from Sales Dept

My boss and team are great.

Knowing that what I do is meaningful.

Review from Sales Dept

Learning new things about RedShelf.

Review from Customer Success Dept

I love solving problems and talking to people. I enjoy when RedShelf has a solution for bookstores and universities to help students have the best learning experience as possible.

Review from Sales Dept

Working from home is the best.

Review from Engineering Dept

The learning opportunities from my co-workers

Seeing a plan come to fruition and people happy about the success

Review from Customer Success Dept

Providing a product that helps people achieve goals that would be nearly impossible without

Review from Sales Dept

I like what I do.

I like to create change and impact our work without a over analysis and extensive approvals.

Review from Marketing Dept

My coworkers and as Chuck would say, "celebrating the little things"

Review from Customer Support Dept

Accomplishing something meaningful and seeing its results.

Review from Engineering Dept

my recurring morning standup meeting.

Review from Marketing Dept

Building relationships, watching content be provided for a fair price, face paced work

Review from Customer Success Dept

Helping students achieve their goals and being a small part of their success is very humbling and rewarding!

Review from Customer Success Dept

Matching ISBNs and titles to titles on RedShelf. I love puzzles and it's like doing a puzzle everyday! I also love my co workers and feel like I am apart of great team

Review from Customer Support Dept

Helping others succeed and solving interesting problems together

Review from Engineering Dept

Getting to problem solve on a daily basis

Review from Customer Support Dept

the challenges of improving processes.

Review from Customer Success Dept

What's going wrong and how can it be improved?

Rapid growth requires rapid scaling (of the business.) We need more people - and fast!

Review from Operations Dept

I have had at least two VPs tell me you cannot be successful only working 40 hours a week at RedShelf, but none saw that as a problem. My advice? Start with the org structure. One manager should never be responsible for managing more than 5 people..

Review from Customer Success Dept

Same comments as management team question

Review from Customer Success Dept

Dedicated attention on training. Been here a year and moved around a lot. No training to speak of.

Review from Sales Dept

inaccurate invoicing and billing of clients. by tens of thousands of dollars. cfo encouraged not paying a publisher until they noticed we witheld payment. there's no discovery of initiatives with external stakeholders

Review from Customer Support Dept

What do you like best about your company?

I love education. I love tech. I love RedShelf.

Review from Marketing Dept

What would you most like to see improved at your company?

We need more programmers to deliver our products

Review from Marketing Dept

Review Sentiment at RedShelf

89
89%
11
11%

About RedShelf's Outlook

B-
77/100

Where This Score Ranks RedShelf's Outlook

TOP
40%

In the Top 40% of 1799 similar size companies on Comparably

TOP
25%

In the Top 25% of 183 companies in Chicago

2nd

2nd place versus 5 competitors rated on Comparably

RedShelf's Outlook is scored a B- by 218 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” RedShelf's Outlook score negatively contributes to their overall culture score, due partly to the fact that the Customer Success department’s negative scores cause Outlook to be one of RedShelf's weaker culture attributes amongst employees. Use the filters below to understand RedShelf employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated months ago.

Rate Outlook the Highest

  • Department - Marketing
    +13%
  • Ethnicity - Other
    +12%
  • Department - Sales
    +10%

Rate Outlook the Lowest

  • Experience - 1 to 3 Years
    -11%
  • Department - Customer Success
    -9%
  • Department - Operations
    -4%

How RedShelf's Outlook Score is Calculated

FILTER RATINGS BY

Results from 74 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

77
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic17%
Good58%
Neutral17%
Bad6%
Terrible2%
How do your customers perceive your company?
AnswerPercent
Yes80%
No20%
Are you typically excited about going to work each day?
×
Rate your company