REI Customer Success Manager Salary | Comparably
REI Claimed Company
Cooperative, selling outdoor recreation gear, sporting goods, and clothing via some 143 retail stores in 36 states, catalogs, and the web. read more
EMPLOYEE
PARTICIPANTS
497
TOTAL
RATINGS
4758
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REI Customer Success Manager Salary

The average REI Customer Success Manager earns an estimated $48,073 annually, which includes an estimated base salary of $43,903 with a $4,170 bonus. REI's Customer Success Manager compensation is $3,731 less than the US average for a Customer Success Manager. Customer Success Manager salaries at REI can range from $25,000 - $105,000.

The Customer Support Department at REI earns null less on average than the null Department.

Last updated 14 days ago.

$13k
$23k
$32k
$41k
$12.04M
$48,073
Average Compensation
$43,903
avg. base
$4,170
avg. bonus

Customer Success Manager Salaries at REI

Customer Success Managers earn $2,035 more than CS Reps, and $25,664 less than Customer Service Managers.

Technical Support
$78k*
Customer Service Manager
$74k*
CS Rep
$46k*
* estimated salary

Compensation at REI by Department

The Customer Support Department averages $10,922 less than the Admin Department.

Operations
$81,588 Avg. total comp.
+$28k
Admin
$64,187 Avg. total comp.
+$11k
Customer Support
$53,265 Avg. total comp.

Customer Success Manager Compensation by Gender (All Companies)

The average female Customer Success Manager at companies similar size to REI reported making $42,803, while the average male Customer Success Manager at similar sized companies reported making $51,559.

Customer Success Manager Compensation by Ethnicity (All Companies)

The average Native American Customer Success Manager at companies similar size to REI reported making $68,667, while the average African American/Black Customer Success Manager at similar sized companies reported making $38,012.

How Customer Success Managers at REI Rate Their Compensation

The majority of Customer Success Managers at REI believe they're not compensated fairly. 93% of Customer Success Managers at REI say they receive annual bonuses, and the majority (61%) are satisfied with their benefits. See more compensation ratings at REI

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