76
out of 100
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REI Competitors
REI competitors include Patagonia, The North Face, DICK'S Sporting Goods, Big 5 Sporting Goods Corporation and Matador Resources Company. REI ranks 1st in Customer Service Score on Comparably vs its competitors. See below how REI compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
5th
eNPS Rank
3rd
Gender Rank
4th
Diversity Rank
4th
Product Quality
2nd
NPS Rank
2nd
Pricing Rank
2nd
Customer Service
1st
See REI Culture vs Competitors:
REI Competitors at a Glance
CEO Ratings Comparison
REI's CEO Score Ranks 5th
411 Employees at REI rate Eric Artz a 54 out of 100, which ranks them 5th below Big 5 Sporting Goods Corporation's CEO,Steven Miller. Last rating was 16 days ago.
- 1st
Rose MarcarioPatagonia38 Employees at Patagonia rate Rose Marcario a 76 out of 100, which ranks them 1st out of REI's competitors. Last rating was months ago.
- 2nd
Todd SpalettoThe North Face69out of 100127 Employees at The North Face rate Todd Spaletto a 69 out of 100, which ranks them 2nd out of REI's competitors. Last rating was months ago.
- 3rd
Edward StackDICK'S Sporting Goods65out of 100785 Employees at DICK'S Sporting Goods rate Edward Stack a 65 out of 100, which ranks them 3rd out of REI's competitors. Last rating was 2 days ago.
- 4thSteven MillerBig 5 Sporting Goods Corporation61out of 100
74 Employees at Big 5 Sporting Goods Corporation rate Steven Miller a 61 out of 100, which ranks them 4th out of REI's competitors. Last rating was months ago.
Product Quality Score Comparison
REI Ranks 2nd in Product Quality Score
693 Customers rate REI's Product Quality Score a 4.3/5, which ranks it 2nd against its competitors, below Patagonia.
NPS Comparison
REI Ranks 2nd in Net Promoter Score
845 Customers rate REI's Net Promoter Score a 53, which ranks it 2nd against its competitors, below Patagonia. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend REI to a friend?”.
Pricing Score Comparison
REI Ranks 2nd in Pricing Score
614 Customers rate REI's Pricing Score a 4.1/5, which ranks it 2nd against its competitors, below Patagonia.
Customer Service Comparison
REI Ranks 1st in Customer Service
584 Customers rate REI's Customer Service a 4.4/5, which ranks it 1st against its competitors.
Overall Culture Score Comparison
REI Ranks 3rd in Overall Culture Score
497 Employees rate REI's Overall Culture a 63/100, which ranks it 3rd against its competitors, below Patagonia. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
REI Ranks 3rd in Employee Net Promoter Score
430 Employees rate REI's Employee Net Promoter Score a -13, which ranks it 3rd against its competitors, below The North Face. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at REI to a friend?”.
Gender Score Comparison
REI Ranks 4th in Gender Score
43 Employees rate REI's Gender Score a 65/100, which ranks it 4th against its competitors, below Big 5 Sporting Goods Corporation. The Gender Score tracks how positively women rate their experience at REI.
Diversity Score Comparison
REI Ranks 4th in Diversity Score
23 Employees rate REI's Diversity Score a 69/100, which ranks it 4th against its competitors, below The North Face. The Diversity Score tracks how positively diverse employees rate their experience at REI.
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