REI Senior Customer Service Manager Salary | Comparably
REI Claimed Company
Cooperative, selling outdoor recreation gear, sporting goods, and clothing via some 143 retail stores in 36 states, catalogs, and the web. read more
EMPLOYEE
PARTICIPANTS
498
TOTAL
RATINGS
4760
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REI Senior Customer Service Manager Salary

The average REI Senior Customer Service Manager earns an estimated $75,683 annually, which includes an estimated base salary of $66,433 with a $9,250 bonus. REI's Senior Customer Service Manager compensation is $5,389 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at REI can range from $43,025 - $134,000.

The Customer Support Department at REI earns null less on average than the null Department.

Last updated a month ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$75,683
Average Compensation
$66,433
avg. base
$9,250
avg. bonus

Senior Customer Service Manager Salaries at REI

Senior Customer Service Managers earn $1,947 more than Customer Service Managers, and $2,208 less than Technical Supports.

Technical Support
$78k*
Customer Service Manager
$74k*
CS Rep
$46k*
* estimated salary

Compensation at REI by Department

The Customer Support Department averages $10,922 less than the Admin Department.

Operations
$81,588 Avg. total comp.
+$28k
Admin
$64,187 Avg. total comp.
+$11k
Customer Support
$53,265 Avg. total comp.

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to REI reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to REI reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at REI Rate Their Compensation

The majority of Senior Customer Service Managers at REI believe they're not compensated fairly. 93% of Senior Customer Service Managers at REI say they receive annual bonuses, and the majority (61%) are satisfied with their benefits. See more compensation ratings at REI

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