Reputation Claimed Company

Reputation, creator of the Reputation Experience Management category, is changing the way companies gather and act on customer feedback to drive decision making and enhance Customer Experience (CX) programs. Reputation’s interaction-to-action platform translates vast amounts of solicited and unsolicited feedback data into prescriptive insights that companies use to learn from and grow. Thousands of global organizations rely on the patented algorithms behind Reputation Score X™ to provide a reliable index of brand performance in order to make targeted business improvements. Backed by Bessemer Ventures and Kleiner Perkins, and trusted by over 250 integration partners, including Google, Facebook, Salesforce, J.D. Power, Amazon and Web.com, Reputation turns feedback into the fuel to grow businesses around the world. Visit reputation.com to learn more. read more

EMPLOYEE PARTICIPANTS: 22

TOTAL RATINGS: 304

CEO: Joe Fuca

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Joining Reputation - Employee Onboarding

Employee Sentiment

The prevailing opinion from employees about joining Reputation is that the company was very unprepared on their first day. Reputation employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Answer	Percent
Yes	0%
No	100%

Did you have a positive onboarding experience when you were hired at your current company?

Answer	Percent
Very Prepared	0%
Prepared	0%
Somewhat Prepared	0%
Unprepared	0%
Very Unprepared	100%

How prepared was your company on your first day of onboarding?

Answer	Percent
Yes	0%
No	100%

Was your direct manager helpful with your onboarding during your first 90 days?

Meet Your Managers

Your direct manager highly affects your experience at a company; overall managers at Reputation are rated a D+. At Reputation most employees said they received feedback once a month or never. Learn More about your managers at Reputation.

Answer	Percent
Every week	0%
Once a month	67%
Once a quarter	0%
Once a year	0%
Never	33%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	100%
No	0%

Does your boss expect you to work when you're on vacation?

Answer	Percent
Yes	0%
No	100%

Do you feel comfortable giving your boss negative feedback?

Negotiate Salary

If you think you and your skill set should be valued higher than your offer, negotiate your salary! 50% of employees at Reputation said they negotiated their salaries. On average, Reputation employees earn $124,331. Reputation ranks in the Bottom 35% for compensation in San Francisco. Learn More about Salaries at Reputation.

Average Salaries at Reputation by Department

$139k*

Engineering

$133k*

Product

$102k*

Design

$189k*

Marketing

$101k*

Operations

$79k*

Admin

$110k*

Business Dev

$87k*

Finance

$73k*

Customer Support

$109k*

$107k*

$279k*

Sales

^* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Get Acclimated

Now that you’ve joined Reputation, get acclimated. Is lunch a social time or do people sit at their desks? At Reputation the most common answer selected by employees is a 30 minutes break. Understand your coworkers and why they’ve chosen to stay at Reputation, many employees say it’s because of the co-workers.

Answer	Percent
Company Mission	0%
Comp & Benefits	0%
Co-Workers	100%
Comfort & Familiarity	0%
Career Advancement Opportunities	0%

What's the main reason you stay at your current company?

Answer	Percent
>1 hour	0%
1 hour	0%
45 minutes	0%
30 minutes	100%
I eat at my desk	0%

How long do you take for lunch breaks?

Answer	Percent
Multiple times a week	0%
Once a week	0%
Once a month	100%
Once a quarter	0%
Never	0%

How often do you socialize with team members outside of work?

Professional Development

Reputation ranks in the Bottom 45% of companies for professional development in San Francisco. 50% of employees said they had a mentor at the office. Learn More about Professional Development at Reputation.