Corporate needs to hire more employees. Everyone (that isnt corporate) is extremely overworked.
What's going wrong and how can it be improved?
There are too many problems with this company to even list, but again, corporate is a crapshoot, so maybe fire them all and find better.
What would you improve about your company's interview process?
The job needs to be explained in detail, also tell the prospective candidate that they will be doing 5x as much work as they are being told but will not be paid/compensated for it. During the interview the person being interviewed should be warned about how terribly "managed" the company is.
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