Rocket Lawyer Culture | Comparably
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Rocket Lawyer Claimed Company
We combine free legal documents and free legal information with access to affordable representation by licensed attorneys. With Rocket Lawyer On Call, you can create a Will for your family for free or incorporate a business free from legal fees. Then, because we know there's no replacement for qualified counsel, local attorneys are here to help when you need more guidance. With Rocket Lawyer you never have to go it alone. read more
EMPLOYEE
PARTICIPANTS
27
TOTAL
RATINGS
392

Rocket Lawyer Company Culture

Rocket Lawyer Culture

This score is derived from employee ratings & reviews
2.5/5
Rocket Lawyer's Overall Culture is rated D

Top Rated Culture Dimensions

Rocket Lawyer CEO

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Charley Moore Rocket Lawyer's CEO
Charley Moore
53 /100

Diversity at Rocket Lawyer

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-

Diverse employees at Rocket Lawyer have rated Perks And Benefits, Executive Team, and Manager as the highest categories they have scored

Women at Rocket Lawyer

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+

Women at Rocket Lawyer have rated Perks And Benefits, Manager, and Executive Team as the highest categories they have scored

Rocket Lawyer eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

-10

Rocket Lawyer employees are -10% more likely to recommend Rocket Lawyer as a great place to work

33%Promoters
24%Passives
43%Detractors

Working at Rocket Lawyer

Working at Rocket Lawyer is rated below average by 27 employees, across various culture dimensions. Rocket Lawyer employees rate eNPS highest among all categories, and think that Office Culture and Environment have the most room for improvement, putting Rocket Lawyer’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in San Francisco. See below in detail how working at Rocket Lawyer was rated by employees.

Overall Company Culture at Rocket Lawyer

D

Overall Company Culture at Rocket Lawyer is rated D

Last updated months ago

Bottom
15%

Rocket Lawyer ranks in the Bottom 15% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 27 Employees

View Results
0
20
40
60
80
100
Product
56
Product56

Rocket Lawyer Employee Reviews

Out of 44 Rocket Lawyer employee reviews, 68% were positive. The remaining 32% were constructive reviews with the goal of helping Rocket Lawyer improve their work culture.

68%
32%
Positive Reviews68%
Constructive Feedback32%

Positive Reviews From Rocket Lawyer Employees

  • What is most positive about the culture and environment at your company?
    Engineering really wants to provide the best solutions.
  • What did you like most about the interview process?
    It was a good interview overall
  • What makes you most happy at work?
    A satisfied customer made me happy

Constructive Feedback From Rocket Lawyer Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    Pay was $16 an hour with hug demands
  • What does the leadership team need to get better at?
    Actively listening to the employee and making better decisions about termination policy. I was a great performer on the job and did very well, new processes given and mistakes were made. Even if the policy was new, there was no grace for most mistakes.
  • What does the leadership team need to get better at?
    INTRODUCE Work and Life balance. Having customers prioritized over profits. Treat employees with dignity and not just as a resource. Realistic delivery expectations. How about employee satisfaction and company culture being a KPI?

Rocket Lawyer Company Information

Rocket Lawyer Company Overview

We combine free legal documents and free legal information with access to affordable representation by licensed attorneys. With Rocket Lawyer On Call, you can create a Will for your family for free or incorporate a business free from legal fees. Then, because we know there's no replacement for qualified counsel, local attorneys are here to help when you need more guidance. With Rocket Lawyer you never have to go it alone.

Rocket Lawyer Mission, Vision & Values

Rocket Lawyer Mission & Values

We take care of the legal matters so you can focus on what really matters.

Headquarter182 Howard Street, Suite 830
San Francisco, CA 94104
United States of America
Websitewww.rocketlawyer.com
Founding Date2008
Tel4086499982
Company StatusPrivate

Rocket Lawyer Competitors

Rocket Lawyer competitors include LegalZoom, LegalMatch, and Avvo. Rocket Lawyer ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Rocket Lawyer compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    LegalZoom's Logo
    LegalZoom
    4.5/5
  2. #2
    LegalMatch's Logo
    LegalMatch
    3.9/5
  3. #3
    Avvo's Logo
    Avvo
    3.3/5
  4. #4
    Rocket Lawyer's Logo
    Rocket Lawyer
    2.5/5
  • Culture Video

Rocket Lawyer Employees

27 employees at Rocket Lawyer have reviewed Rocket Lawyer across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 27 Rocket Lawyer employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Rocket Lawyer are not very pleased with their total compensation at Rocket Lawyer, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Rocket Lawyer are generally satisfied with their team. 27 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at Rocket Lawyer are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Rocket Lawyer believe the environment at Rocket Lawyer is negative. Most Participants believe the pace of work at Rocket Lawyer is comfortably fast. About 65% of the employees at Rocket Lawyer work 8 hours or less, while 6% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Rocket Lawyer are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Rocket Lawyer - Employee Onboarding

The prevailing opinion from employees about joining Rocket Lawyer is that the company was somewhat prepared on their first day. Rocket Lawyer employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Rocket Lawyer KPIs and OKRs

Employees’ understanding of Rocket Lawyer's KPIs and OKRs is essential for its success. Out of 4 Rocket Lawyer employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes25%
No75%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?

Rocket Lawyer CEO & Leadership

Rocket Lawyer CEO - Charley Moore

Charley Moore Rocket Lawyer's CEO
53 /100

Charley’s approval rate is lower compared to CEOs at similar sized companies, putting Charley in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in San Francisco. Charley Moore’s employees rank Rocket Lawyer in the Bottom 45% for Perks And Benefits, in the Bottom 35% for Compensation, and in the Bottom 35% for Manager. Moore is generally unpopular with Rocket Lawyer employees, but ranks especially low with employees in the Product department, and by Male employees and Caucasian employees. However, employees with 3 to 6 Years experience have a slightly more favorable view of the CEO. When compared to Rocket Lawyer’s competitors, Charley Moore ranks below both Avvo CEO Suke Jawanda and LegalMatch CEO Laurie Ziffrin.

Rocket Lawyer Leadership

The Rocket Lawyer Executive Team is rated a “D+” and led by CEO Charley Moore, Chief Technology Officer Ashit Joshi, and Senior Vice President Marketing Masami Hirata

  • Charley   CEO / President

    Charley CEO / President

    Charley serves as the CEO / President of Rocket Lawyer.

  • Ashit Joshi Chief Technology Officer

    Ashit Joshi serves as the Chief Technology Officer of Rocket Lawyer.

  • Masami Hirata Senior Vice President Marketing

    Masami Hirata serves as the Senior Vice President Marketing of Rocket Lawyer.

  • Paul Bussi SVP, Operations

    Paul Bussi serves as the SVP, Operations of Rocket Lawyer.

  • John Hyun VP Finance, Accounting, and Analytics

    John Hyun serves as the VP Finance, Accounting, and Analytics of Rocket Lawyer.

  • Paul Hollerbach CFO

    Paul Hollerbach serves as the CFO of Rocket Lawyer. Paul started at Rocket Lawyer in September of 2012. Paul currently... read more

  • Dan Nye Member of the Board of Directors

    Dan Nye serves as the Member of the Board of Directors of Rocket Lawyer. Dan started at Rocket Lawyer in December of... read more

  • Rob Elhardt Vice President of Product Management

    Rob Elhardt serves as the Vice President of Product Management of Rocket Lawyer. Rob started at Rocket Lawyer in August... read more

  • Monique Covington VP Administration

    Monique Covington serves as the VP Administration of Rocket Lawyer. Monique started at Rocket Lawyer in January of 2006.... read more

Rocket Lawyer Salaries

How much does Rocket Lawyer pay?

How much do people at Rocket Lawyer get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Rocket Lawyer is $130,956, or $62 per hour, while the estimated median salary is $151,738, or $72 per hour.

At Rocket Lawyer, the highest paid job is a General Counsel at $299,558 annually and the lowest is an Admin Assistant at $44,769 annually. Average Rocket Lawyer salaries by department include: Admin at $46,641, Customer Support at $76,289, Finance at $92,848, and Business Development at $131,669. Half of Rocket Lawyer salaries are above $151,738.

18 employees at Rocket Lawyer rank their Compensation in the Bottom 35% of similar sized companies in the US (based on 58 ratings) while 17 employees at Rocket Lawyer rank their Perks And Benefits in the Bottom 45% of similar sized companies in the US (based on 20 ratings).

Last updated months ago.

1st Percentile
$79k
$79k1st Percentile
20th Percentile
$114k
$114k20th Percentile
40th Percentile
$151k
$151k40th Percentile
60th Percentile
$216k
$216k60th Percentile
80th Percentile
$286k
$286k80th Percentile
100th Percentile
$364k
$364k100th Percentile
$130,956*
Average Compensation
$151,738*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Rocket Lawyer Salaries by Department

Explore Rocket Lawyer Salaries

Diversity & Inclusion at Rocket Lawyer

Diverse employees at Rocket Lawyer score the company 53/100 across various culture categories, placing Rocket Lawyer in the Bottom 10% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Rocket Lawyer across various culture dimensions.

Ranked Culture the Highest

Women 75/100
Tenure - Less Than 1 Year
Men 50/100
Tenure - Less Than 1 Year
Diverse Employees 73/100
Tenure - Less Than 1 Year

Ranked Culture the Lowest

Women N/A/100
Men 45/100
Tenure - 5 to 10 Years
Diverse Employees N/A/100

Rocket Lawyer Perks & Benefits

Health & Wellness

  • Life Insurance

Financial Benefits

  • 401K / Retirement Plan

Rocket Lawyer PTO

Rocket Lawyer's PTO and Vacation policy typically gives unlimited days off a year with 0% of employees expected to be work free while out of office. Paid Time Off is Rocket Lawyer's 3rd most important benefit besides Healthcare when ranked by employees, with 33% of employees saying it is the most important benefit. Rocket Lawyer's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time33%
Vacation Policy33%
Office Meals0%
401k Contribution34%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes100%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo100%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Rocket Lawyer Careers

Rocket Lawyer Jobs

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H1B Visa

In 2019, Rocket Lawyer applied for 5 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

5
Total Applied
  • 100% Granted (5 out of 5)
  • 0% Denied ( out of 5)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 5)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 5)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Rocket Lawyer Know You Want To Work There

Overview of Candidates Interested in Rocket Lawyer on Comparably

Candidates By Department

All Industries
21%
Engineering
16%
Product
13%
Marketing
13%
Legal
11%
Other
26%

Candidates By Location

San Francisco
45%
Seattle
5%
Sacramento
5%
Oakland
3%
New York City
3%
Other
39%

Frequently Asked Questions regarding Rocket Lawyer

What is Rocket Lawyer address?

Rocket Lawyer location is at 182 Howard Street, Suite 830

Who is the CEO of Rocket Lawyer?

Rocket Lawyer CEO is Charley Moore, their score by employees is 53

What is Rocket Lawyer eNPS?

The eNPS for Rocket Lawyer is -10

What is the salary for Account Executive in Rocket Lawyer?

Account Executive average salary in the US is 151k

What are the salaries in the Marketing in Rocket Lawyer?

The average salaries for Marketing in Rocket Lawyer is 200k

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