Room & Board Competitors | Comparably
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Room & Board Claimed Company
A Career Designed to Be Different. People inspire everything we do. From our foundation of trust, we’ve built a culture rooted in meaningful work, respect and holistic well-being. We do the right thing while doing great work helping our customers create homes they love. Our difference is designed for your success. Room & Board is a privately held, national retailer of modern home furnishings based in Minneapolis, Minnesota with locations across the country. Since 1980, we’ve been providing extraordinary experiences for our customers as we help them create homes they love. We create exclusive contemporary designs and believe expertly crafted American-made furniture offers the best value in terms of quality, design longevity and environmental sustainability. We seamlessly serve our customers through 22 retail locations, a robust e-commerce site, our Room & Board for Business channel and Customer Care support. read more
EMPLOYEE
PARTICIPANTS
42
TOTAL
RATINGS
438
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Room & Board Competitors

Room & Board competitors include Chairish, Change and West Elm. Room & Board ranks 1st in CEO Score on Comparably vs its competitors. See below how Room & Board compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
1st
eNPS Rank
1st
Gender Rank
1st
Diversity Rank
N/A
Product Quality
2nd
NPS Rank
1st
Pricing Rank
2nd
Customer Service
2nd

See Room & Board Culture vs Competitors:

Room & Board Competitors
RankCompanyScore
1Room & Board84
2Chairish64
3West Elm49

Room & Board Competitors at a Glance

CEO Ratings Comparison

Room & Board's CEO Score Ranks 1st

32 Employees at Room & Board rate John Gabbert a 89 out of 100, which ranks them 1st out of Room & Board's competitors. Last rating was months ago.

  1. 1st
    John Gabbert Room & Board's CEO
    John Gabbert
    Room & Board
    89
    out of 100
  2. 2nd
    Eric Grosse Chairish's CEO
    Eric Grosse
    Chairish
    59
    out of 100

    8 Employees at Chairish rate Eric Grosse a 59 out of 100, which ranks them 2nd out of Room & Board's competitors. Last rating was months ago.

  3. 3rd
    Alex Bellos West Elm's CEO
    Alex Bellos
    West Elm
    47
    out of 100

    116 Employees at West Elm rate Alex Bellos a 47 out of 100, which ranks them 3rd out of Room & Board's competitors. Last rating was a month ago.

CEO Ratings Comparison
RankCEOCompany Score
1John GabbertRoom & Board89
2Eric GrosseChairish59
3Alex BellosWest Elm47
Product Quality Score Comparison

Room & Board Ranks 2nd in Product Quality Score

32 Customers rate Room & Board's Product Quality Score a 4.5/5, which ranks it 2nd against its competitors, below Change.

  1. 1st
    Change
    5 / 5
  2. 2nd
    Room & Board
    4.5 / 5
  3. 3rd
    Chairish
    3.6 / 5
  4. 4th
    West Elm
    1.5 / 5
Product Quality Score Comparison
RankCompany Score
1Change100
2Room & Board90
3Chairish72
4West Elm30
NPS Comparison

Room & Board Ranks 1st in Net Promoter Score

36 Customers rate Room & Board's Net Promoter Score a 31, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Room & Board to a friend?”.

  1. 1st
    Room & Board
    31
  2. 2nd
    Chairish
    -10
  3. 3rd
    West Elm
    -85
NPS Comparison
RankCompany Score
1Room & Board31
2Chairish-10
3West Elm-85
Pricing Score Comparison

Room & Board Ranks 2nd in Pricing Score

30 Customers rate Room & Board's Pricing Score a 4.3/5, which ranks it 2nd against its competitors, below Change.

  1. 1st
    Change
    5 / 5
  2. 2nd
    Room & Board
    4.3 / 5
  3. 3rd
    Chairish
    3.4 / 5
  4. 4th
    West Elm
    1.5 / 5
Pricing Score Comparison
RankCompany Score
1Change100
2Room & Board87
3Chairish68
4West Elm29
Customer Service Comparison

Room & Board Ranks 2nd in Customer Service

28 Customers rate Room & Board's Customer Service a 4.1/5, which ranks it 2nd against its competitors, below Change.

  1. 1st
    Change
    5 / 5
  2. 2nd
    Room & Board
    4.1 / 5
  3. 3rd
    Chairish
    3.2 / 5
  4. 4th
    West Elm
    1.5 / 5
Customer Service Comparison
RankCompany Score
1Change100
2Room & Board82
3Chairish65
4West Elm20
Overall Culture Score Comparison

Room & Board Ranks 1st in Overall Culture Score

42 Employees rate Room & Board's Overall Culture a 84/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Room & Board
    84 / 100
  2. 2nd
    Chairish
    64 / 100
  3. 3rd
    West Elm
    49 / 100
Overall Culture Score Comparison
RankCompany Score
1Room & Board84
2Chairish64
3West Elm49
eNPS Comparison

Room & Board Ranks 1st in Employee Net Promoter Score

32 Employees rate Room & Board's Employee Net Promoter Score a 35, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Room & Board to a friend?”.

  1. 1st
    Room & Board
    35
  2. 2nd
    Chairish
    -14
  3. 3rd
    West Elm
    -65
eNPS Comparison
RankCompany eNPS
1Room & Board35
2Chairish-14
3West Elm-65
Gender Score Comparison

Room & Board Ranks 1st in Gender Score

4 Employees rate Room & Board's Gender Score a 89/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at Room & Board.

  1. 1st
    Room & Board
    89 / 100
  2. 2nd
    West Elm
    53 / 100
Gender Score Comparison
RankCompany Score
1Room & Board89
2West Elm53
Diversity Score Comparison
Not Enough Ratings To Rank Room & Board
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