Root Insurance – The leadership is very bad. Bad decisions and self sabotage, yet they never take accountability and somehow these massive bonuses keep getting handed out to them. The fact is that folks like the CEO, new COO, and new CTO have navigated the pandemic with supreme incompetence. Culture is a train wreck | Comparably

Root Insurance – The leadership is very bad. Bad decisions and self sabotage, yet they never take accountability and somehow these massive bonuses keep getting handed out to them. The fact is that folks like the CEO, new COO, and new CTO have navigated the pandemic with supreme incompetence. Culture is a train wreck

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At Root, we’re pushing for bold progress and change across the insurance industry and beyond by being the first licensed insurance carrier powered entirely by mobile. We’re harnessing data and technology to bring fairness and ease to customers through our products, partnerships, and our ongoing efforts to make the roads fairer and safer for everyone. That’s our work and our Root life. read more
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The leadership is very bad. Bad decisions and self sabotage, yet they never take accountability and somehow these massive bonuses keep getting handed out to them. The fact is that folks like the CEO, new COO, and new CTO have navigated the pandemic with supreme incompetence. Culture is a train wreck

What needs to change to make the company culture better?

Actually put value in your people. Quit giving millions of dollars to execs running the company into the ground and then laying everyone off.

What does the leadership team need to get better at?

Stop trying to hack the industry and actually focus on things that work. Learn how to price and underwrite properly instead of lighting money on fire by banking on tech that isn't ready yet. And quit trying to get people to worship you. The only thing you've accomplished is fooling investors.

Response from Root Insurance

We understand that the past few years have been challenging across the industry, particularly due to the changing macro environment. We appreciate your feedback and your contributions to Root during your time with us.

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