Q&A With RR Donnelley Employees
The common denominator to our innovation: extraordinary people. At RRD, our diverse group of talented marketing, creative, data, digital, print, research, technology & engineering professionals take on our clients’ challenges with bold thinking to achieve results that elicit high fives, not handshakes.
How employees describe working at RR Donnelley
Great place to work in printing
Was made to feel comfortble & listened
Being tougher. They don’t want to ruffle.any feathers so bad behavior continue
It’s a enjoyable time and we are treated we
Review from Product Dept
The commitment to its customers
What it's like to work at RR Donnelley
- RR Donnelley employees generally work 9.4 hrs a day
- Employees at RR Donnelley report the work pace is extremely fast
- On a typical day, employees at RR Donnelley have 1 meeting
- 63% of RR Donnelley employees look forward to interacting with their team every day
- RR Donnelley employees most often take 20-30 paid vacation and sick days each year
- 85% of RR Donnelley employees report they are happy with their work life balance
- RR Donnelley employees never get valuable feedback on how to improve at work
- 58% of RR Donnelley employees call their work environment negative
Q&A With RR Donnelley Employees
IDX: 25 TOT: 74
What is most positive about the culture and environment at RR Donnelley?
mostly autonomous, but periodic fire drills where we are micromanaged. Inconsistent
At the plant level, employees have the sense that local management cares about what's happening in their life. Corporate? Not so much.
Why do you feel undervalued and what would make you feel better about your compensation at RR Donnelley?
compensation is not based on performance but on some formula by upper mgmt that has no idea what we do. Never more than 1% increase.
I'm underpaid, I'm hourly, havent had a raise in 7 yrs, don't get sick days, they have stopped matching our 401K, and froze our pension
What do you like best about the leadership team at RR Donnelley?
Corporate leadership team is struggling since the spin off, but their heart is in the right place.
New leadership team that is defining the new RRD.
What does the leadership team at RR Donnelley need to get better at?
Their hands are tied - while they do advocate for the team, upper mgmt doesn't care
Recognizing and retaining talent
What makes you most happy at RR Donnelley?
When things go well and its recognized
Knowing that my work is appreciated.
What's the interview process like at RR Donnelley?
Informal
How helpful was your Customer Support team when you were first hired at RR Donnelley?
Marginal.
How does RR Donnelley measure success and growth in the Customer Support department?
They don't. Reviews are a joke.
What skills do you need to be successful in the Customer Support department at RR Donnelley?
Willingness to take hostility and aggression from everyone else, and be blamed no matter if you had a hand in a failure or not.
How are layoffs handled in the Customer Support department at RR Donnelley?
Heartlessly.
How are the career growth opportunities on the Customer Support team at RR Donnelley?
Non-existent. Zero path to growth. Only option is to leave.
How long does it take to hear back after applying to RR Donnelley?
Depends on the site and position you're applying for, and how urgently they need to fill the vacancies.
How hard is it to get promoted at RR Donnelley?
There is virtually zero upline at RRD in plant customer service. Once you top out in rank/pay, you're stagnant. No opportunities for professional growth with company recognition or funding. Want to take some classes to bolster your knowledge of common applications? You're paying for it. Want to get certified for Project Management? You're paying for it. Zero assistance, recognition or professional benefit. I feel stifled. I constantly remind myself that "talent moves up or out." There is no "up" here - only out.
What's the office layout like at RR Donnelley?
From the 1990s
How challenged are you at RR Donnelley?
Rarely challenging.
What kind of people succeed at RR Donnelley?
Those who don't challenge the way things are done, are punctual, and go along to get along.
How secure do you feel at your job at RR Donnelley?
The pace at which the company does anything is glacial. Eventually it will sink. Until then, we float.
How's the work life balance at RR Donnelley?
decent
How do I do well in an interview at RR Donnelley?
Be professional, straightforward, and curious.
How would you describe your overall experience interviewing at RR Donnelley?
Pleasant
How long do the interviews usually take at RR Donnelley?
About an hour
Who did you meet with during your interview? And how long did it take to hear back from RR Donnelley?
Phone screen with HR recruiter, then in person with team leads and management. 2-3 week process from interviews to offer.
What was the most difficult question that was asked during your interview at RR Donnelley?
very standard questions that if you prepare, you will not have any challenges
How would you compare interviewing at RR Donnelley to other places you've interviewed?
The interview style is outdated and may seem like you stepped out of a time machine instead of an elevator to take the interview.
What questions do they ask during the interview process at RR Donnelley?
10-year-old behavioral questions. You can google it to get an idea. "Biggest strength" "Biggest weakness" "how would you deal with a difficult client" stuff like that





