
Samba TV's Frequently Asked Questions page is a central hub where its customers can always go to with their most common questions. These are the 29 most popular questions Samba TV receives.
The exact steps vary slightly depending on your AOC Smart TV model, but in most cases follow the below steps. Please make sure that your Smart TV is already connected to the internet prior to trying these steps:
Press the Home Button, navigate to Quick Settings, and press Okay
Navigate toGeneral Settingsand press Okay
Navigate toSamba TVand press Okay
Navigate to Settings and selectEnableorDisable
View ArticleSamba TV does not control adding additional apps such as Netflix, Hulu, or Prime Video to your Smart TV. The only Smart TV app we offer is Hotlist:a Smart TV app preinstalled onPhilips, Sanyo, and Magnavox Smart TVs within the US thatenables you to watch web content from various publishers.
Because instructions and capabilities can differ depending on your Smart TV model, we recommend you reach out to your TV manufacturer's support channel or number for more guidance on adding apps beyond those that are preinstalled on your Smart TV.
Beyond our Smart TV app Hotlist, we offer our mobile app Spotlight.Spotlight makes discovering what to watch a simple and personalized experience. It provides recommendations based on your content interests, allows you to playback what you discover on your phone, and reveals what's trending on TV in real time. Spotlight Mobile is available in the US for both iOS in the App Store and Android in the Google Play Store. We also haveSpotlight for iPad, which you can get on the US App Store here.
View ArticleThe exact steps vary slightly depending on your Philips Smart TV model, but in most cases follow the below steps. Please make sure that your Smart TV is already connected to the internet prior to trying these steps:
Press the Home Button, navigate to Quick Settings, and press Okay
Navigate toGeneral Settingsand press Okay
Navigate toSamba TVand press Okay
Navigate to Connected Devices to get your Spotlight code
View ArticleTo remove this message and receive your connect code, make sure that your Smart TV is connected to the internet if it isn't already. If that doesn't fix your issue, please restart your Smart TV, reconnect it to the internet, and your connect code should appear within Samba TV Settings.
View ArticleThe exact steps vary slightly depending on your Element Smart TV model, but in most cases follow the below steps. Please make sure that your Smart TV is already connected to the internet prior to trying these steps:
Press theMenubutton, navigate toTV Settings, and pressEnter
Navigate toApp Settingsand pressEnter
Navigate toMuse Interactive TV Settingsand pressEnter
Navigate toConnect Devicesto get your Spotlight code
View ArticleThe exact steps vary slightly depending on your Westinghouse Smart TV model, but in most cases follow the below steps. Please make sure that your Smart TV is already connected to the internet prior to trying these steps:
Press theMenubutton, navigate toTV Settings, and pressEnter
Navigate toApp Settingsand pressEnter
Navigate toMuse Interactive TV Settingsand pressEnter
Navigate toConnect Devicesto get your Spotlight code
View ArticleSamba TV mobile is designed to work best by connecting to a Samba TV-enabled Smart TV in order to provide you recommendations based on what you watch. We highly recommend connecting the mobile app to your Smart TV but if you can't or choose not to, the app still works.
If you would like to connect Samba TV Mobile to your Smart TV, you can do so by using the connect code found in your your Smart TV's settings. We've included directions to get this code within the different TV manufacturer sections.
View ArticleThe exact steps vary slightly depending on your Philips Smart TV model, but in most cases follow the below steps. Please make sure that your Smart TV is already connected to the internet prior to trying these steps:
Press the Home Button, navigate to Quick Settings, and press Okay
Navigate toGeneral Settingsand press Okay
Navigate toSamba TVand press Okay
Navigate to Settings and selectEnableorDisable
View ArticleSamba TV is completely free and theres no hidden fees or newsletters to join. All Samba TV needs is to be enabled from your Smart TVs settings.
View ArticleSamba TV is a completely free opt-in service that helps you discover more of what you love to watch. When enabled, Samba TV makes your Smart TV smarter through the capabilities below.
Our Smart TV app, Hotlist, brings the best of the web to your TV so you can watch all the trending internet videos on the largest screen in your house. Hotlist is currently only available for Philips, Sanyo, and Magnavox Smart TVs within the US.
Our mobile app, Spotlight Mobile, makes discovering what to watch a simple and personalized experience. It provides recommendations based on your content interests, allows you to playback what you discover on your phone, and reveals what's trending on TV in real time. Spotlight Mobile is available in the US for both iOS in the App Store and Android in the Google Play Store. We also haveSpotlight for iPad, which you can get on the US App Store here.
View ArticleThe exact steps vary slightly depending on your Magnavox Smart TV model, but in most cases follow the below steps. Please make sure that your Magnavox TV is already connected to the internet prior to trying these steps:
Press theHome Button, navigate toSetup, and pressOkay
Navigate toNetwork Settingsand pressOkay
Navigate toSamba Interactive TV settingsand pressOkay
Navigate toConnect Devicesto get your Spotlight code
View ArticleThe exact steps vary slightly depending on your AOC Smart TV model, but in most cases follow the below steps. Please make sure that your Smart TV is already connected to the internet prior to trying these steps:
Press the Home Button, navigate to Quick Settings, and press Okay
Navigate toGeneral Settingsand press Okay
Navigate toSamba TVand press Okay
Navigate to Connected Devices to get your Spotlight code
View ArticleThe exact steps vary slightly depending on your Sony Smart TV model, but in most cases follow the below steps. Please make sure that your Smart TV is already connected to the internet prior to trying these steps:
Press the Home button, navigate to Settings, and press Enter
Navigate toSystem Settingsand press Enter
Navigate to Setup, then Network, and press Enter
Navigate to Samba Interactive TV and press Enter
Navigate to Connected Devices to get your Spotlight code
View ArticleThe exact steps vary slightly depending on your Element Smart TV model, but in most cases follow the below steps. Please make sure that your Smart TV is already connected to the internet prior to trying these steps:
Press theMenubutton, navigate toTV Settings, and pressEnter
Navigate toApp Settingsand pressEnter
Navigate toMuse Interactive TV Settingsand pressEnter
Navigate toSettingsand selectEnableorDisable
View ArticleTo remove this message and receive your connect code, make sure that your Smart TV is connected to the internet if it isn't already. If that doesn't fix your issue, please restart your Smart TV, reconnect it to the internet, and your connect code should appear within Samba TV Settings.
View ArticleWith Samba TV, we make discovering what to watch a simple and personalized experience.
Get recommendations for the latest shows and movies, and discover what's trending on TV now.
Features:
* Build a profile of your favorite content and the genres you love
* Get recommendations based on your content interests
* Find content that is similar to what you have watched
* Playback what you discover on your phone
Samba TV Mobile is available in the US for both iOS in the App Store and Android in the Google Play Store.
View ArticleThis issue ultimately arises when your Smart TV's clock is out of sync with the current date and time. Depending on your Smart TV model, you may be able to set the date and time yourself which should remedy the issue.
If you can't set it, we discovered a way that may make your Smart TV reset its clock to the correct time and fix your issue.Please follow the below steps to see if it works for you:
Set up a wired connection from the TV network setup menu
Run a connection test
Wait for 2 minutes or longer
Connect to a wifi network while keeping the network cable plugged
Make sure all services still working
Unplug network cable
Please note that this issue typically solves itself as your Smart TV updates itself and is not caused by our services. If you need additional support, we recommend reaching out to your TV manufacturer's support site or number.
View ArticleThe exact steps vary slightly depending on your Seiki Smart TV model, but in most cases follow the below steps. Please make sure that your Smart TV is already connected to the internet prior to trying these steps:
Press theMenubutton, navigate toTV Settings, and pressEnter
Navigate toApp Settingsand pressEnter
Navigate toMuse Interactive TV Settingsand pressEnter
Navigate toConnect Devicesto get your Spotlight code
View ArticleThe exact steps vary slightly depending on your Sanyo Smart TV model, but in most cases follow the below steps. Please make sure that your Smart TV is already connected to the internet prior to trying these steps:
Press the Home Button, navigate to Setup, and press Okay
Navigate to Network Settingsand press Okay
Navigate toSamba Interactive TV settingsand press Okay
Navigate to Connect Devices to get your Spotlight code
View ArticleThe exact steps vary slightly depending on your Sony Smart TV model, but in most cases follow the below steps. Please make sure that your Smart TV is already connected to the internet prior to trying these steps:
Press the Home button, navigate to Settings, and press Enter
Navigate toSystem Settingsand press Enter
Navigate to Setup, then Network, and press Enter
Navigate to Samba Interactive TV and press Enter
Navigate to Settings and select Enable or Disable
View ArticleThe exact steps vary slightly depending on your Westinghouse Smart TV model, but in most cases follow the below steps. Please make sure that your Smart TV is already connected to the internet prior to trying these steps:
Press theMenubutton, navigate toTV Settings, and pressEnter
Navigate toApp Settingsand pressEnter
Navigate toMuse Interactive TV Settingsand pressEnter
Navigate toSettingsand selectEnableorDisable
View ArticleSpotlight on iPad is a simple and beautiful way to explore TV shows, movies, and celebrities on your iPad. Keep up to date with your favorite stars, create a personalized schedule of your must-watch shows, and discover new shows to love. Spotlight on iPad can even connect with select Smart TVs to help you find out what's on right now. You can find Spotlight on iPad in the App Store by searching for "Spotlight by Samba TV".
View ArticleSamba TV Mobile is currently available in the U.S and U.K in English. It is also compatible with iOS 8+, and Android 4.1+.
View ArticleThe exact steps vary slightly depending on your Magnavox Smart TV model, but in most cases follow the below steps. Please make sure that your Magnavox TV is already connected to the internet prior to trying these steps:
Press theHome Button, navigate toSetup, and pressOkay
Navigate toNetwork Settingsand pressOkay
Navigate toSamba Interactive TV settingsand pressOkay
Navigate toSettingsand selectEnableorDisable
View ArticleSpotlight on iPad is designed to work best by connecting to a Samba TV-enabled Smart TV in order to provide you recommendations based on what you watch. We highly recommend connecting Spotlight to your Smart TV but if you can't or choose not to, the app still works. Spotlight will instead reveal what's trending on TV in real time regardless of what you watch.
If you would like to connect Spotlight on iPad to your Smart TV, you can do so by using the Spotlight code found in your your Smart TV's settings. We've included directions to get this code within the different TV manufacturer sections.
View ArticleSpotlight on iPad supports iOS 9+ andEnglish, Czech, Danish, Dutch, Finnish, French, German, Italian, Norwegian Nynorsk, Polish, Spanish, Swedish.
We've worked hard on making Spotlight available in as many countries as possible and below are those it is available in:
Albania, Algeria, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Brazil, Brunei Darussalam, Bulgaria, Burkina Faso, Cambodia, Canada, Cape Verde, Cayman Islands, Chad, Chile, China, Colombia, Congo, Republic of, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Fiji, Finland, France, Gambia, Germany, Ghana, Greece, Grenada, Guatemala, Guinea-Bissau, Guyana, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Korea, Republic Of, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Lebanon, Liberia, Lithuania, Luxembourg, Macau, Macedonia, The Former Yugoslav Republic Of, Madagascar, Malawi, Malaysia, Mali, Malta, Mauritania, Mauritius, Mexico, Micronesia, Federated States of, Moldova, Republic Of, Mongolia, Montserrat, Mozambique, Namibia, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russia, Saint Lucia, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Vincent and The Grenadines, Suriname, Swaziland, Sweden, Switzerland, So Tom and Prncipe, Taiwan, Tajikistan, Tanzania, United Republic Of, Thailand, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Venezuela, Vietnam, Virgin Islands, British, Yemen, Zimbabwe
View ArticleThe exact steps vary slightly depending on your Seiki Smart TV model, but in most cases follow the below steps. Please make sure that your Smart TV is already connected to the internet prior to trying these steps:
Press theMenubutton, navigate toTV Settings, and pressEnter
Navigate toApp Settingsand pressEnter
Navigate toMuse Interactive TV Settingsand pressEnter
Navigate toSettingsand selectEnableorDisable
View ArticleThe exact steps vary slightly depending on your Sanyo Smart TV model, but in most cases follow the below steps. Please make sure that your Smart TV is already connected to the internet prior to trying these steps:
Press the Home Button, navigate to Setup, and press Okay
Navigate to Network Settingsand press Okay
Navigate toSamba Interactive TV settingsand press Okay
Navigate to Settings and select Enable or Disable
View ArticleThe exact steps vary slightly depending on your Smart TV model, but in most cases follow the below steps:
Choose Set Up Now when you see the on-screen popup next time
Choose Next
Choose Disagree and Disable
If you choose to do so, Samba TV will not and never be activated on your device. We apologize for any confusion the Set Up Now popup may have caused, but our service will be available only when you choose to Accept.
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