100
NPS
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Brand Page
Savory Restaurant Fund
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About Savory Restaurant Fund's Brand
Savory, a Mercato Partners Fund, is focused on delivering outsized returns through strategic investments in the food and beverage industry. Savory partners with high-potential, profitable, emerging restaurant brands, to deliver financial capital, industry expertise, revenue opportunities, profitability enhancements, and new location development. The Savory team contributes directly to all aspects of growth and replication by using a proven playbook and methodology. Founder involvement in the expansion of a brand is a central theme of the Savory approach as founders carry the tribal knowledge around the uniqueness that has energized early success and is essential to future growth.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Savory Restaurant Fund NPS
Savory Restaurant Fund's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Savory Restaurant Fund's customers would recommend using the product based on a scale of -100 to 100.
Savory Restaurant Fund Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Savory Restaurant Fund NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2022 100 | Mar 2022 | 100 |
Aug 2023 100 | Aug 2023 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Savory Restaurant Fund Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Savory Restaurant Fund users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Savory Restaurant Fund Product Quality
5/5
Savory Restaurant Fund has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Savory Restaurant Fund's overall Product Quality score rated by its users and customers.
Savory Restaurant Fund Product Information
Savory Restaurant Fund’s product quality score is a 5 out of 5 as rated by its users and customers.
- Company Size
- 51-200 Employees
Industry
Restaurants
Savory Restaurant Fund Pricing
Savory Restaurant Fund ROI & Value For Money
5/5
Savory Restaurant Fund has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Savory Restaurant Fund's overall ROI score rated by its users and customers.
Savory Restaurant Fund Customer Satisfaction (CSAT)
Savory Restaurant Fund Customer Satisfaction (CSAT) Score
100 / 100
Savory Restaurant Fund has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Savory Restaurant Fund Customer Service
5/5
Savory Restaurant Fund has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Savory Restaurant Fund's overall Customer Service score rated by its users and customers.
About Savory Restaurant Fund's Customer Service
Address
1557 W Innovation Way, Lehi, UT 84043
Website
https://savory.mercatopartners.com/
Phone Number
801-642-3800
Savory Restaurant Fund's Social Links
Savory Restaurant Fund as an Employer
4.8/5
Savory Restaurant Fund has a 4.8/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Savory Restaurant Fund scored a 100 for Net Promoter Score and a 90 for Employee Net Promoter Score. NPS gauges how likely a customer of Savory Restaurant Fund would recommend the brand to a friend. ENPS measures how likely Savory Restaurant Fund employees would recommend working at Savory Restaurant Fund to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
90
eNPS Score
| 90% | Promoters |
|---|---|
| 10% | Passive |
| 0% | Detractors |
