Scripps Health Employee Reviews
Out of 136 Scripps Health employee reviews, 68% were positive. The remaining 32% were constructive reviews with the goal of helping Scripps Health improve their work culture. The Customer Support team, with 53% positive reviews, reports the best experience at Scripps Health compared to all other departments at the company.
What does the leadership team need to get better at?
Learning how to lead. Uneducated individuals that dont have experience are being placed in leadership roles.
PEOPLE AND STAFF CONCERNS WE MAKE YOUR BRAND
Remove forced ranking practices and instead motivate and develop your team. Be open to new ideas that are different than yours and spend time understanding others perspectives. People want to do great work and it is your job to give them the space and opportunity to do so. Do not lead by control.
Coming off their high horses
Every one of them is afraid to make a decision.
Why do you feel undervalued and what would make you feel better about your compensation?
To make sure we get paid decent for our job
I don't feel the healthcare options are th.at great having worked for larger companies. More and better healthcare options. Also, lumping PTO with jury duty, sick days and vacation is not cool.
Increased tuition reimbursement, increased hourly commiserate with comparable hospitals in the area (Kaiser, UCSD, Sharp). Keep in mind, these other hospitals are unionized. Stop giving Scripps employees reasons to leave or consider bringing a union into workplace
The compensation in the market is generally lower and there is a belief that company culture will keep people long term. The reality is the culture is not always great and low pay does not encourage anyone to fight through it. There are competitors out there that have both better pay and culture.
Compensation is less than market.
What do your coworkers need to improve and how could you work together better?
If there was adequate staffing we would be much more effective
Rally around each other instead of workign in fear and not supporting each other. The politics are tough and the reality is we all feel we will loose our job. So, we are on the same playing field and should instead support each other.
Better sensitivity training, better training and accountability for professionalism
Review from Customer Support Dept
They need to learn professional behavior in the workplace. They brought gummy penises for instance into the workplace and said it was okay because it wasn't 8am yet. They get mad and argumentative when people ask them to stop or set boundaries, then they do what they want anyway.
Review from Customer Support Dept
I think that the key to improving work life in my department is to hire employees with longevity/staying power who are looking to make a career in their current department. We go through dozens of employees who can't keep up with the work load. Being understaffed decreases our productivity.
What needs to change to make the company culture better?
Make it safe (no retaliation) to report harassment and inappropriate behavior. Also, there is never one perfect path to follow and there are many approaches that will get to the same result. Be open to allowing your team to get to the end goal in a way that looks different than what you would do.
Eliminate the culture of fear. Every manager fears for their job and refuses to make a decision that may be used against them. If they never act, they can never be wrong.
They need to hold people accountable for creating a hostile environment instead of firing people who report it
Review from Customer Support Dept
The company culture needs to put more emphasis on helping people who try to help themselves like senior citizens and veteran's and focus less on those who don't want to help themselves like the homeless. The homeless population creates a lot of tension in our organization and are given more perks.
What would you improve about your company's interview process?
The obscure questions during the personal interview don't help with a positive application process
What's going wrong and how can it be improved?
Change management they are incompetent or uncaring maybe both
Customers are challenged to navigate between the different medical groups and hospitals. While people say Scripps "One" there still is lack of contentedness that makes it hard to navigate between the various groups.
Poor communication. No complete process planning.
Upper management is old and tired and appear to be treading water until they can retire and get their golden parachute. New blood is desperately needed. The Board is a rubber stamp for the CEO.
Unprofessional coworkers, managers target people who complain about hostility and bad behavior, leadership given bad advice in addressing problems, leadership not qualified or experienced
Review from Customer Support Dept
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