SecureWorks Technical Support Salaries in Baltimore, MD | Comparably
SecureWorks Claimed Company
Secureworks® (NASDAQ: SCWX), a global cybersecurity leader with Dell Technologies, enables customers and partners to outpace and outmaneuver adversaries on the dark web with precision, so they can rapidly adapt and respond to market forces to meet their business needs. With a unique combination of cloud-native, SaaS security platform and intelligence-driven security solutions, informed by 20 years of threat intelligence and research, no other security platform is grounded and informed with this much real-world experience. read more
EMPLOYEE
PARTICIPANTS
48
TOTAL
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SecureWorks Technical Support Salaries in Baltimore, MD

The average SecureWorks Technical Support in Baltimore, MD earns an estimated $67,958 annually, which includes an estimated base salary of $63,458 with a $4,500 bonus. SecureWorks' Technical Support compensation is $8,137 more than the US average for a Technical Support. Technical Support salaries at SecureWorks in Baltimore, MD can range from $57,000 - $73,000.

In Baltimore, MD, The Customer Support Department at SecureWorks earns $9,336 more on average than the Operations Department.

Last updated a year ago.

$22k
$33k
$44k
$55k
$101k
$149k
$192k
$67,958
Average Compensation
$63,458
avg. base
$4,500
avg. bonus

Technical Support Salaries at SecureWorks

In Baltimore, MD, Technical Supports earn $2,313 more than Technical Supports, and $15,923 less than Customer Service Managers.

Customer Service Manager
$84k*
Technical Support
$66k*
CS Rep
$61k*
* estimated salary

Compensation at SecureWorks by Department

In Baltimore, MD, The Customer Support Department averages $9,336 more than the Operations Department, and $1,014 less than the Business Development Department

Business Development
$77,544 Avg. total comp.
+$1k
Customer Support
$76,530 Avg. total comp.
Operations
$67,194 Avg. total comp.
-$9k

Technical Support Compensation by Gender (All Companies)

The average female Technical Support at companies similar size to SecureWorks reported making $64,530, while the average male Technical Support at similar sized companies reported making $71,820.

Technical Support Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Technical Support at companies similar size to SecureWorks reported making $82,174, while the average African American/Black Technical Support at similar sized companies reported making $56,235.

How Technical Supports at SecureWorks Rate Their Compensation

The majority of Technical Supports at SecureWorks believe they're compensated fairly. 100% of Technical Supports at SecureWorks say they receive annual bonuses, and the vast majority (82%) are satisfied with their benefits. See more compensation ratings at SecureWorks

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