ServiceMax – Typical PE owned company with a CEO from the PE firm. No investment in people, career development, with no mission or vision. Culture is toxic and political with childlike behavior among the executive team, with exception of a couple executives who should stop wasting their time with ServiceMax. | Comparably

ServiceMax – Typical PE owned company with a CEO from the PE firm. No investment in people, career development, with no mission or vision. Culture is toxic and political with childlike behavior among the executive team, with exception of a couple executives who should stop wasting their time with ServiceMax.

ServiceMax Claimed Company
ServiceMax’s mission is to help customers keep the world running with asset-centric field service management software. As the recognized leader in this space, ServiceMax’s mobile apps and cloud-based software provide a complete view of assets to field service teams. By optimizing field service operations, customers across all industries can better manage the complexities of service, support faster growth and run more profitable, outcome-centric businesses. read more
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Typical PE owned company with a CEO from the PE firm. No investment in people, career development, with no mission or vision. Culture is toxic and political with childlike behavior among the executive team, with exception of a couple executives who should stop wasting their time with ServiceMax.

What's going wrong and how can it be improved?

Sell the company to Salesforce where there are real executives.

What did you like most about the interview process?

It was several years ago, a totally different company now.

What do you like best about the leadership team?

Nothing I can think of, Product leader is outstanding and new CHRO has promise but the rest are terrible leaders.

What is the best part about your compensation package?

Compensation is competitive but CEO has been promising equity for over a year and can't deliver, if his mouth is moving, he's lying.

What are some of the best things about your team?

My immediate is fantastic and in general the non-executive staff is great. There are several VPs that aren't effective but the problem is at the top.

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