-40
eNPS Score
Q&A With Shake Shack Employees
Teamwork isn’t just practiced at the Shack – it’s perfected. We make each day great – together. We create an exciting work atmosphere with a culture focused on family, fun, community. We make incredibly good and delicious, fresh high-quality food daily, resulting in what many call a cult-like following around the world. Our beloved restaurants are like a family-run restaurant, where we foster personal and meaningful connections within our communities. We bring it everyday – pulling the best from each other.
How employees describe working at Shake Shack
Since Randy Garutti was made CEO, the company has made multiple policy changes that move away from what used to be known as team member and guest focused. Now, all that is left is corporate and profit focused policy.
I do not have anything to add
FOCUS ON QUALITY OF FOOD
I felt a moment where I belonged for once, briefly.
Not a lot to be honest
What it's like to work at Shake Shack
- Shake Shack employees generally work 8.3 hrs a day
- Employees at Shake Shack report the work pace is extremely fast
- 65% of Shake Shack employees look forward to interacting with their team every day
- Shake Shack employees never get valuable feedback on how to improve at work
- 62% of Shake Shack employees call their work environment negative
Q&A With Shake Shack Employees
IDX: 25 TOT: 28
How's career growth and advancement at Shake Shack?
67% of the same employees also feel like Shake Shack is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at Shake Shack.
What do employees at Shake Shack think about their benefits?
47% of Shake Shack employees say they are satisfied with their benefits. The majority of employees also get 0-10 days of paid vacation.
Curious about what work's like at Shake Shack?
Anonymously Ask Shake Shack Employees Any Question
Should I work at Shake Shack?
22% of Shake Shack employees would encourage their friends to become coworkers, whereas 16% are neutral and 62% would not recommend working at Shake Shack to their friends.
| 22% | Promoters |
|---|---|
| 16% | Passive |
| 62% | Detractors |
