Comparably Awards

Shipt Claimed Company

Shipt is a membership-based online retail marketplace delivering fresh foods, household essentials, electronics, beauty and wellness products and more through a community of shoppers and a convenient app. read more

EMPLOYEE PARTICIPANTS: 790

TOTAL RATINGS: 8693

CEO: Kamau Witherspoon

HR or Marketing? Claim Your Free Employer Account

Shipt Customer Success Department Culture

On Comparably 17 employees in Shipt's Customer Success department have rated their company’s overall culture grade a F contributing a total of 256 ratings. Most employees in Customer Success department have a minimum of 1 to 3 Years of work experience and have worked at Shipt for Less than 1 Year. Customer Success employees rate the categories Environment, Retention, and Team the highest while rating eNPS, Executive Team, and Meetings the lowest.

Based on users who have contributed to ratings on Comparably the Customer Success department consists of 39% men and 61% women.

Environment

Bottom 25% This score puts Shipt in the Bottom 25% of similar sized companies on Comparably

Environment Score at Shipt is rated a D+ by 14 employees.

Retention

Bottom 5% This score puts Shipt in the Bottom 5% of similar sized companies on Comparably

Retention Score at Shipt is rated a F by 14 employees.

Team

Bottom 5% This score puts Shipt in the Bottom 5% of similar sized companies on Comparably

Team Score at Shipt is rated a F by 14 employees.

Outlook

Bottom 5% This score puts Shipt in the Bottom 5% of similar sized companies on Comparably

Outlook Score at Shipt is rated a F by 14 employees.

Work Culture

Bottom 5% This score puts Shipt in the Bottom 5% of similar sized companies on Comparably

Work Culture Score at Shipt is rated a F by 17 employees.

Gender

Bottom 5% This score puts Shipt in the Bottom 5% of similar sized companies on Comparably

Gender Score at Shipt is rated a F by 13 employees.

Diversity

Bottom 5% This score puts Shipt in the Bottom 5% of similar sized companies on Comparably

Diversity Score at Shipt is rated a F by 9 employees.

Happiness

Bottom 5% This score puts Shipt in the Bottom 5% of similar sized companies on Comparably

Happiness Score at Shipt is rated a F by 14 employees.

CEO Rating

Bottom 5% This score puts Shipt in the Bottom 5% of similar sized companies on Comparably

CEO Rating at Shipt is rated a F by 17 employees.

Manager

Bottom 5% This score puts Shipt in the Bottom 5% of similar sized companies on Comparably

Manager Score at Shipt is rated a F by 14 employees.

Leadership

Bottom 5% This score puts Shipt in the Bottom 5% of similar sized companies on Comparably

Leadership Score at Shipt is rated a F by 17 employees.

Compensation

Bottom 5% This score puts Shipt in the Bottom 5% of similar sized companies on Comparably

Compensation Score at Shipt is rated a F by 14 employees.

Perks And Benefits

Bottom 5% This score puts Shipt in the Bottom 5% of similar sized companies on Comparably

Perks And Benefits Score at Shipt is rated a F by 14 employees.

Meetings

Bottom 5% This score puts Shipt in the Bottom 5% of similar sized companies on Comparably

Meetings Score at Shipt is rated a F by 14 employees.

Executive Team

Bottom 5% This score puts Shipt in the Bottom 5% of similar sized companies on Comparably

Executive Team Score at Shipt is rated a F by 14 employees.

eNPS

Bottom 5% This score puts Shipt in the Bottom 5% of similar sized companies on Comparably

eNPS at Shipt is rated a F by 14 employees.

Professional Development

N/A

More Ratings are Needed
Anonymously rate your experience at Shipt to calculate Professional Development Score

Office Culture

N/A

More Ratings are Needed
Anonymously rate your experience at Shipt to calculate Office Culture Score

Other Departments at Shipt

Office Culture at Shipt Locations

×

Rate your company