Working At Signet Jewelers - Ask a Question | Comparably
Signet Jewelers Claimed Company
As the world’s largest retailer of diamond jewelry, Signet Jewelers is positioned like no other to inspire love the world over. We operate 2,800 stores in the U.S., Canada and U.K. under the name brands of Kay Jewelers, Zales, Jared, H. Samuel, Ernest Jones, Piercing Pagoda and JamesAllen.com. read more
EMPLOYEE
PARTICIPANTS
319
TOTAL
RATINGS
2412
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Q&A With Signet Jewelers Employees

At Signet, we are a people company. Our Mission "Celebrate Life. Express Love.®" and our Core Values guide how we treat customers and all Team Members. We’re ONE Company, proud of our rich heritage, international presence, market leadership through our successful retail brands, and well-planned vision for continued growth and success. Our shared commitment to continuously improve and to work hard for our customers and one another creates opportunity for each of us.

How employees describe working at Signet Jewelers

The ability to demonstrate my talents

Upper management is disorganized and offen resorts to micro management of employees. If you know how to do your job well, you will be exploited without recognition.

Almost everything! Leaders should lift you, not the other

A very good business model with care and training for their managers and sales staff.

Honest and sincere customer service

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What it's like to work at Signet Jewelers

  • Signet Jewelers employees generally work 8.6 hrs a day
  • Employees at Signet Jewelers report the work pace is comfortably fast
  • 61% of Signet Jewelers employees look forward to interacting with their team every day
  • Signet Jewelers employees most often take 20-30 paid vacation and sick days each year
  • Signet Jewelers employees never get valuable feedback on how to improve at work
  • 58% of Signet Jewelers employees call their work environment negative

Q&A With Signet Jewelers Employees

Asked to all employees at Signet Jewelers

  • Business casual, depending on your store and management you may have difficulty finding the line. I was harassed by my female manager (I am also female) because my “skirt was too short” or “those pants don’t look appropriate”. It very much so depends on your management.

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Asked to all employees at Signet Jewelers

  • You only get PTO if you’ve worked 1250 hours in the previous year, so good luck if you start in the fall... PTO is only one entity your vacation and sick days are all one pool.

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Asked to all employees at Signet Jewelers

  • Top Employee Response

    Very hard. The company is still a popularity contest. And forget about earning a raise. All managers will tell you is “You earn your own raise via commission”.

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Asked to all employees at Signet Jewelers

  • Non existent, unless you’re invited to the rare training by a third party company.

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Asked to all employees at Signet Jewelers

  • Business casual

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Asked to all employees at Signet Jewelers

  • No pets allowed during working hours. Our store is accommodating for guests pets though. We have a regular that brings her dog.

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Asked to all employees at Signet Jewelers

  • The company should provide more time off available to employees. It’s so hard to schedule time off. Also a gym membership would be nice.

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Asked to all employees at Signet Jewelers

  • Make sure you’re getting paid fairly. And that you’re happy with it for a couple years, chances are you won’t be getting a raise anytime soon. And your commission isn’t going to be much. A quarter of one percent most months. Make sure you keep your hours and your benefits because that’s really the only reason to stay with this company.

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Asked to all employees at Signet Jewelers

  • They want you to use all the technology they don’t give you. No free WiFi, no extra bandwidth to use said technologies

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Asked to all employees at Signet Jewelers

  • If you want to get abused for results while simultaneously not being able to afford your life, work for signet.

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Asked to all employees at Signet Jewelers

  • You can’t work from home. It’s a retail environment. You have to be in store to get paid.

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Asked to the Sales Department at Signet Jewelers

  • Leadership sales team does a decent job training people and getting the team excited to sell, but they are mostly very proud people who won't acknowledge their own mistakes

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Asked to all employees at Signet Jewelers

  • Decent. I feel like the repair shop interviews are a little more laid back than the sales floor interviews

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Asked to the IT Department at Signet Jewelers

  • Top Employee Response

    Driven heavily by Senior Leadership with minimal regard to effort, timelines or realism. Complex projects boiled down to just do it because we want it, with no context as to why. There is very little engagement with senior leadership as they plow ahead with vanity projects and other fun and exciting "Opportunities to Shine"

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Asked to the HR Department at Signet Jewelers

Aggregated Employee Answer on Comparably

  • 50% of the same employees also feel like Signet Jewelers is invested in their career growth. On average, majority of employees have a mentor to help them navigate their career at Signet Jewelers.

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Aggregated Employee Answer on Comparably

  • Signet Jewelers employees rate their manager a D or 56/100 and the majority do not believe their manager truly cares about them as a person. Most of the employees (60%) also doesn't feel comfortable providing negative feedback directly to their boss.

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Aggregated Employee Answer on Comparably

  • Signet Jewelers employees rates their pay and overall compensation a C- or 58/100. 46% of employees believe they are paid fairly and 40% of employees get raises every year.

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Aggregated Employee Answer on Comparably

  • Signet Jewelers' Sales team rates their overall benefits a B and most of them think the perks are Bad. 72% of Signet Jewelers employees in Sales say they are satisfied with their benefits.

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Should I work at Signet Jewelers?

29% of Signet Jewelers employees would encourage their friends to become coworkers, whereas 17% are neutral and 54% would not recommend working at Signet Jewelers to their friends.

-25
eNPS Score
29%Promoters
17%Passive
54%Detractors

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