Signet Jewelers Culture | Comparably
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Signet Jewelers Claimed Company
As the world’s largest retailer of diamond jewelry, Signet Jewelers is positioned like no other to inspire love the world over. We operate 2,800 stores in the U.S., Canada and U.K. under the name brands of Kay Jewelers, Zales, Jared, H. Samuel, Ernest Jones, Piercing Pagoda and JamesAllen.com. read more
EMPLOYEE
PARTICIPANTS
324
TOTAL
RATINGS
2443

Signet Jewelers Company Culture

Signet Jewelers Culture

This score is derived from employee ratings & reviews
2.6/5
Signet Jewelers' Overall Culture is rated D

Top Rated Culture Dimensions

Signet Jewelers CEO

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
Virginia Drosos Signet Jewelers' CEO
Virginia Drosos
62 /100

Diversity at Signet Jewelers

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
F

Diverse employees at Signet Jewelers have rated Perks And Benefits, CEO Rating, and Compensation as the highest categories they have scored

Women at Signet Jewelers

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-

Women at Signet Jewelers have rated Perks And Benefits, Compensation, and Environment as the highest categories they have scored

Signet Jewelers eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 30%Bottom 30% of Similar Size Companies on Comparably

Recommend to a Friend?

-25

Signet Jewelers employees are -25% more likely to recommend Signet Jewelers as a great place to work

29%Promoters
17%Passives
54%Detractors

Working at Signet Jewelers

Working at Signet Jewelers is rated below average by 324 employees, across various culture dimensions. Signet Jewelers employees rate Professional Development highest among all categories, and think that Office Culture and Team have the most room for improvement, putting Signet Jewelers’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in Cleveland, OH. See below in detail how working at Signet Jewelers was rated by employees.

Overall Company Culture at Signet Jewelers

D

Overall Company Culture at Signet Jewelers is rated D

Last updated 13 days ago

Bottom
20%

Signet Jewelers ranks in the Bottom 20% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 324 Employees

View Results
0
20
40
60
80
100
Marketing
71
Marketing71
Sales
48
Sales48

Signet Jewelers Employee Reviews

Out of 207 Signet Jewelers employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping Signet Jewelers improve their work culture.

66%
34%
Positive Reviews66%
Constructive Feedback34%

Positive Reviews From Signet Jewelers Employees

  • What is most positive about the culture and environment at your company?
    The manager tries to control situations
  • What are some of the best things about your team?
    Sometimes our meetings are bad sometimes our meetings are good
  • What is the best part about your compensation package?
    Medical Vacation time pay time off sick leave store discount Sick leave Discounts

Constructive Feedback From Signet Jewelers Employees

  • What's going wrong and how can it be improved?
    We never have meetings, so we never know whats going on till the last minute. Hard workers are ignored, while lazy ones are rewarded, ZERO TEAMWORK
  • What needs to change to make the company culture better?
    Almost everything! Leaders should lift you, not the other
  • What would you improve about your company's interview process?
    No panel interviews. Senior leadership should do the interviews not future peers

Signet Jewelers Company Information

Signet Jewelers Company Overview

As the world’s largest retailer of diamond jewelry, Signet Jewelers is positioned like no other to inspire love the world over. We operate 2,800 stores in the U.S., Canada and U.K. under the name brands of Kay Jewelers, Zales, Jared, H. Samuel, Ernest Jones, Piercing Pagoda and JamesAllen.com.

Signet Jewelers was founded in 1950 and its current CEO is Virginia Drosos. Since its inception 76 years ago, Signet Jewelers has grown to 20000 employees.

Signet Jewelers Mission, Vision & Values

Signet Jewelers Mission Statement

Signet's mission is to help our customers Celebrate Life and Express Love.

Signet Jewelers Vision Statement

Our purpose - our reason for being - is to inspire love.

Signet Jewelers Values

  • People first
  • Lead bravely
  • Own it
  • Customers!
  • Straight talk

Sustainability and Corporate Social Responsibility at Signet Jewelers

Signet is a purpose-driven company committed to sustainability. As a company operating in countries around the world, we care about the impact we make globally. Our purpose is simple: inspire love. And it’s this purpose that radiates in everything we do. We are advocates for positive change in the world.

We are focused on climate change and are changing our business practices to prepare for a net-zero economy.

Engaging in our local communities and with national charities not only aligns with our values and who we are as a company, but also makes strategic business sense. Our giving programs provide team members and customers with an opportunity to create deeper connections and build community spirit.

Headquarter375 Ghent Road
Akron, OH 44333
United States of America
Websitewww.signetjewelers.com
Founding Date1950
Tel330-668-5000
Company StatusPublic
StockSIG
Social Sites

Signet Jewelers Competitors

Signet Jewelers competitors include LVMH, Tiffany & Co, and Harry Winston. Signet Jewelers ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Signet Jewelers compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    LVMH's Logo
    LVMH
    4.3/5
  2. #2
    Tiffany & Co's Logo
    Tiffany & Co
    3.4/5
  3. #3
    Harry Winston's Logo
    Harry Winston
    3.3/5
  4. #4
    Signet Jewelers' Logo
    Signet Jewelers
    2.6/5
  • Culture Video

Signet Jewelers Employees

Signet Jewelers has 20000 employees. 324 employees at Signet Jewelers have reviewed Signet Jewelers across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 13 days ago.

Overall, the 324 Signet Jewelers employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Signet Jewelers are not very pleased with their total compensation at Signet Jewelers, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Signet Jewelers are not very pleased with their team. 324 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at Signet Jewelers are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Signet Jewelers believe the environment at Signet Jewelers is negative. Most Participants believe the pace of work at Signet Jewelers is comfortably fast. About 68% of the employees at Signet Jewelers work 8 hours or less, while 2% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Signet Jewelers are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Signet Jewelers employees generally work 8.6 hrs a day
Work Hours
A Day in the Life
Employees at Signet Jewelers report the work pace is comfortably fast
Work Pace
A Day in the Life
62% of Signet Jewelers employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Signet Jewelers employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
Signet Jewelers employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
57% of Signet Jewelers employees call their work environment negative
Environment

Joining Signet Jewelers - Employee Onboarding

The prevailing opinion from employees about joining Signet Jewelers is that the company was very unprepared on their first day. Signet Jewelers employees concluded that their overall onboarding experience was negative. 33% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Signet Jewelers KPIs and OKRs

At Signet Jewelers 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Signet Jewelers' KPIs and OKRs is essential for its success. Out of 5 Signet Jewelers employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes20%
No80%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes50%
No50%
Are the KPIs/OKRs for your department clear?

Signet Jewelers CEO & Leadership

Signet Jewelers CEO - Virginia Drosos

Virginia Drosos Signet Jewelers' CEO
62 /100

Signet Jewelers’s CEO Virginia Drosos started in this role in 2017. Virginia’s approval rate is lower compared to CEOs at similar sized companies, putting Virginia in the Bottom 30% of all CEOs of similar-sized companies on Comparably, and in the Bottom 25% compared to CEOs of all other companies in Cleveland, OH. Virginia Drosos’s employees rank Signet Jewelers in the Top 40% for Professional Development, in the Bottom 45% for Perks And Benefits, and in the Bottom 35% for Compensation. Drosos is generally unpopular with Signet Jewelers employees, but ranks especially low with employees with 3 to 6 Years experience, and by African American/Black employees and employees with 1 to 3 Years experience. However, employees with the company for 2 to 5 Years have a slightly more favorable view of the CEO. When compared to Signet Jewelers’s competitors, Virginia Drosos ranks below both Tiffany & Co CEO Anthony Ledru and Harry Winston CEO H. C. Nayla Hayek.

Signet Jewelers Leadership

The Signet Jewelers Executive Team is rated a “D” and led by CEO Virginia Drosos, Chief Marketing Officer and Executive General Manager of Jared Stores William Brace, and Vice President, Total Rewards Lynn Ahlers

  • Virginia Drosos  CEO / President

    Virginia Drosos CEO / President

    irginia “Gina” C. Drosos is the Chief Executive Officer and has been on Signet’s Board of Directors since 2012. Gina... read more

  • William Brace Chief Marketing Officer and Executive General Manager of Jared Stores

    William Brace serves as the Chief Marketing Officer and Executive General Manager of Jared Stores of Signet. William... read more

  • Lynn Ahlers Vice President, Total Rewards

    Lynn Ahlers serves as the Vice President, Total Rewards of Signet. Lynn started at Signet in September of 2014. Lynn... read more

  • David Bouffard Vice President, Signet Corporate Affairs

    David Bouffard serves as the Vice President, Signet Corporate Affairs of Signet Jewelers.

  • Shawn Cornelius Executive Vice President of Information Technology

    Shawn Cornelius serves as the Executive Vice President of Information Technology of Signet. Shawn started at Signet in... read more

  • Jeremy Droege Senior Vice President of Infrastructure & Operations

    Jeremy Droege serves as the Senior Vice President of Infrastructure & Operations of Signet. Jeremy started at Signet in... read more

  • Scott Lancaster Senior Vice President, CISO & CPO

    Scott Lancaster serves as the Senior Vice President, CISO & CPO of Signet Jewelers.

  • Jane Lilley Vice President IT, Solution Delivery

    Jane Lilley serves as the Vice President IT, Solution Delivery of Signet Jewelers.

  • Rich Lucas Vice President of Operations, Information, Analysis, and Warranty

    Rich Lucas serves as the Vice President of Operations, Information, Analysis, and Warranty of Signet Jewelers.

Signet Jewelers Salaries

How much does Signet Jewelers pay?

How much do people at Signet Jewelers get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Signet Jewelers is $130,088, or $62 per hour, while the estimated median salary is $120,380, or $57 per hour.

At Signet Jewelers, the highest paid job is a Director of Engineering at $244,557 annually and the lowest is a CS Rep at $44,537 annually. Average Signet Jewelers salaries by department include: Finance at $87,869, Product at $163,847, IT at $82,411, and Communications at $235,067. Half of Signet Jewelers salaries are above $120,380.

116 employees at Signet Jewelers rank their Compensation in the Bottom 35% of similar sized companies in the US (based on 357 ratings) while 116 employees at Signet Jewelers rank their Perks And Benefits in the Bottom 45% of similar sized companies in the US (based on 121 ratings).

Salaries contributed from Signet Jewelers employees include job titles like Social Media Manager, Business Analyst, IT Manager, and Sales Manager. Comparably data has a total of 2 salary records from Signet Jewelers employees.

Last updated a month ago.

1st Percentile
$69k
$69k1st Percentile
17th Percentile
$93k
$93k17th Percentile
33rd Percentile
$119k
$119k33rd Percentile
50th Percentile
$178k
$178k50th Percentile
67th Percentile
$235k
$235k67th Percentile
83rd Percentile
$276k
$276k83rd Percentile
100th Percentile
$295k
$295k100th Percentile
$130,088*
Average Compensation
$120,380*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Signet Jewelers Salaries by City

Signet Jewelers Salaries by Department

Explore Signet Jewelers Salaries

Diversity & Inclusion at Signet Jewelers

Diverse employees at Signet Jewelers score the company 47/100 across various culture categories, placing Signet Jewelers in the Bottom 5% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Signet Jewelers across various culture dimensions.

Celebrating Life and Expressing Love means taking a stand in addition to having a zero-tolerance policy on discrimination or harassment of any kind.,,Inspiring Love within our four walls as well as the four corners of the world comes in the form of loving all people, loving ourselves, as well as our planet and products. Our purpose is fueled by fostering equality and inclusiveness, innovating new ways to bring unique jewelry and personal experiences to everyone and encouraging self-expression. ,,The products and services we offer to help people Celebrate Live and Express Love reflect our commitment to values as well as value. Our more than 20,000 team members work toward creating and contributing to a world with more love, respect and acceptance for all. Signet and our brands collectively use our voice and influence to do what is right for the world.

Ranked Culture the Highest

Women 71/100
Tenure - 2 to 5 Years
Men 55/100
Department - Sales
Diverse Employees 35/100
Department - Sales

Ranked Culture the Lowest

Women 46/100
Department - Sales
Men N/A/100
Diverse Employees N/A/100

Signet Jewelers Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement

Office Perks

  • Legal Assistance

Signet Jewelers PTO

Signet Jewelers' PTO and Vacation policy typically gives 20-30 days off a year with 0% of employees expected to be work free while out of office. Paid Time Off is Signet Jewelers' most important benefit besides Healthcare when ranked by employees, with 34% of employees saying it is the most important benefit. Signet Jewelers' benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time33%
Vacation Policy34%
Office Meals0%
401k Contribution33%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes100%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo25%
$500 -$1000/mo0%
Less than $500/mo75%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Signet Jewelers Careers

Signet Jewelers Jobs

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Let Signet Jewelers Know You Want To Work There

Overview of Candidates Interested in Signet Jewelers on Comparably

Candidates By Department

Sales
70%
All Industries
11%
Admin
7%
Marketing
4%
Engineering
4%
Other
4%

Candidates By Location

Akron
7%
Portland
4%
West Jordan
4%
Tarpon Springs
4%
Des Plaines
4%
Other
78%

Frequently Asked Questions regarding Signet Jewelers

What is Signet Jewelers address?

Signet Jewelers location is at 375 Ghent Road

Who is the CEO of Signet Jewelers?

Signet Jewelers CEO is Virginia Drosos, their score by employees is 62

What is Signet Jewelers eNPS?

The eNPS for Signet Jewelers is -25

What is the salary for Developer in Signet Jewelers?

Developer average salary in the US is 75k

What are the salaries in the Customer Support in Signet Jewelers?

The average salaries for Customer Support in Signet Jewelers is 79k

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