Signet Jewelers Employee Reviews
Out of 207 Signet Jewelers employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping Signet Jewelers improve their work culture. The Sales team, with 55% positive reviews, reports the best experience at Signet Jewelers compared to all other departments at the company. The Marketing team offered the most constructive feedback, with 50% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Im not sure , I guess the way management tries to look the other way rather than holding some people responsible I guess that's not what I like about it but that's what my concerns
Willing to listen and adapt to change on rare occasions.
Good training and an the option for advancement.
Signet Jewelers' leadership team has been thriving
They are kind, inclusivse, helpful, and fun to work for.
What does the leadership team need to get better at?
Have managers actually in the shop, physically day to day, week to week, to start. Before that, ensure they have the appropriate skills to lead and train to Signet Standards.
Needs a manager who doesn't partake in internal bullying.
Alot!!!! Store moral, leadership, and overall interest in the success of the twam
Treating team members, coming to work, covid testing and exposure
EVERYTHING....Try compassion and caring for the people that help make that place profitable.
What is the best part about your compensation package?
Medical Vacation time pay time off sick leave store discount Sick leave Discounts
Fair and a good expectation for growth.
unlimited vacation and paid benefits for the employee
Deductibles reasonable. 401k is good
Work from home is offered
Why do you feel undervalued and what would make you feel better about your compensation?
It's barely enough to survive. One should get more for working full time.
I would feel more valued if the store hours were not cut for the majority of the year and now during the last two months of the year they have so many hours to give. They can afford to hire support staff while my hours were cut all year long.
Being appreciated for my knowledge and experience
The only contact we have with ANY type of management is when there is some of importance that we need to take care of immediately. If you can’t see an issue with that then….
Hired on as seasonal, promised full time. Was strung along with a position promise which management knreeas not going to happen.
What are some of the best things about your team?
Sometimes our meetings are bad sometimes our meetings are good
Pride in their work. Unfortunately, the company overlooks that and only focuses on us doing passable work.
Positive and a team work effort from all.
I absolutly love my coworkers. I try my bedt to go above and beyond for them.
Continue to show up and give 100% despite constant changes and workload within the company
What do your coworkers need to improve and how could you work together better?
A manager, in the shop, day to day, not just over the phone or through email.
Team moral, fairness and care for the job
Yes very much so immediately
Review from Sales Dept
Better professionalism. Showing up as a leader. Willing to patiently train staff.
Review from Sales Dept
Great people in need of more professional development.
Review from Marketing Dept
What is most positive about the culture and environment at your company?
The manager tries to control situations
Customer satisfaction is always stressed.
Positivity and great team atmosphere.
Diversity, training, awareness, oppertunity, my team members
Diversity and inclusion is practiced
What needs to change to make the company culture better?
Almost everything! Leaders should lift you, not the other
Care about those below you. Our current manager(who’s actually the district manager) just started PTO and his boss is on vacation as well. AND WE DONT HAVE AN ACTUAL MANAGE
Signet needs to be better involved in their stores, and the things going on.
Certian employees make it very hard to enjoy the work enviornment and nothing anyone does ever changes it
I have no idea to be honest
Review from Sales Dept
What did you like most about the interview process?
The ability to demonstrate my talents
They told me everything i wanted to hear, however thats not how things actually were
Honest and positivity of the process
The face to face process. The onboarfing process is slow though
the ability to meet multiple people in the company and gain their insights.
What would you improve about your company's interview process?
No panel interviews. Senior leadership should do the interviews not future peers
Communication was poor and unorganized
Less interviews, and not through zoom or skype
I was only interviewed by my assistant manager, my manager could not find time to meet with me before hiring me.
Review from Sales Dept
What makes you most happy at work?
Sharing my knowledge through training and hands on learning
Team effort to ensure the guest is happy
Taking care of customers I have established contact with over the last 22 years I have been at my location.
The customers, my team members, i love what i do
Developing others to be successful
What's going wrong and how can it be improved?
We never have meetings, so we never know whats going on till the last minute. Hard workers are ignored, while lazy ones are rewarded, ZERO TEAMWORK
Seems like this is the culture.
There has been internal bullying that has not been attended to, despite numerous attempts of reaching out on the matter.
Need new management asap would help
Review from Sales Dept
Need better management and training.
Review from Sales Dept
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