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SingleHop Company Culture
SingleHop Culture
This score is derived from employee ratings & reviews2.8/5
SingleHop's Overall Culture is rated D+
Top Rated Culture Dimensions
CEO Rating
C+Environment
C+Work Culture
CeNPS
CTeam
C-SingleHop CEO
Top 50%Top 50% of Similar Size Companies on Comparably
Zak Boca
70 /100
See More
Diversity at SingleHop
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at SingleHop
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-
Women at SingleHop have rated Environment, Team, and Work Culture as the highest categories they have scored
SingleHop eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 40%Bottom 40% of Similar Size Companies on Comparably
Recommend to a Friend?
0
SingleHop employees are 0% more likely to recommend SingleHop as a great place to work
| 50% | Promoters |
|---|---|
| 0% | Passives |
| 50% | Detractors |
Working at SingleHop
Working at SingleHop is rated below average by 10 employees, across various culture dimensions. SingleHop employees rate CEO Rating highest among all categories, and think that Compensation and Professional Development have the most room for improvement, putting SingleHop’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in Chicago. See below in detail how working at SingleHop was rated by employees.
Overall Company Culture at SingleHop
D+
Overall Company Culture at SingleHop is rated D+
Last updated months ago
Bottom
25%
SingleHop ranks in the Bottom 25% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterSingleHop Employee Reviews
Out of 9 SingleHop employee reviews, 78% were positive. The remaining 22% were constructive reviews with the goal of helping SingleHop improve their work culture.
| Positive Reviews | 78% |
|---|---|
| Constructive Feedback | 22% |
Positive Reviews From SingleHop Employees
- What do you like best about the leadership team?Transparency in direct and strategy
- What do you like best about your company?Our company is very comfortable having honest conversations.
- What makes you most happy at work?Respectable salaries. A not-filthy office. Toilets that actually function in the bathroom. Proper staffing numbers, rather than redlining it and hoping nobody needs time off or gets sick.
Constructive Feedback From SingleHop Employees
- What does the leadership team need to get better at?Talk about a boys club! Upper management only cared about themselves and would blame or take credit away from those under them
- What would you most like to see improved at your company?Employees need to problem solve and communicate clearly with everyone.
SingleHop Company Information
SingleHop Company Overview
SingleHop provides hosted IT infrastructure, enabling automatic server deployment and remote management.
SingleHop was founded in 2006 and its current CEO is Zak Boca. Since its inception 20 years ago, SingleHop has grown to 157 employees.
SingleHop Mission, Vision & Values
SingleHop Mission & Values
As we grow, it is important that we maintain the characteristics that have been the driving force behind our success. While we love what we do, we know our industry can be stale and boring; after all, competitors simply rent out servers and provide basic system administration. So, what must sets us apart is not just better service, but an obsession with service. A consistent and cooperative effort to see each one of our customers not just happy, but amazed; a daily dedication to improve ourselves by offering more to those who trust us with their business.
| Headquarter | 125 S. Clark Street, 19th Floor Chicago, IL 60604 United States of America |
|---|---|
| Website | www.singlehop.com |
| Founding Date | 2006 |
| Tel | 312-447-2580 |
| Company Status | Private |
| Social Sites |
SingleHop Competitors
SingleHop competitors include Logicworks, HOSTING, and SoftLayer, an IBM Company. SingleHop ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how SingleHop compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
SingleHop Employees
SingleHop has 157 employees. 10 employees at SingleHop have reviewed SingleHop across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 10 SingleHop employees give their leadership a grade of D+, or Bottom 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at SingleHop are mostly dissatisfied with their total compensation at SingleHop, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at SingleHop are generally satisfied with their team. 10 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at SingleHop are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at SingleHop believe the environment at SingleHop is positive. Most Participants believe the pace of work at SingleHop is extremely fast. About 86% of the employees at SingleHop work 8 hours or less.
Overall, the employees at SingleHop are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining SingleHop - Employee Onboarding
The prevailing opinion from Comparably users in Chicago about their company is that it was prepared on their first day. Chicago employees concluded that their overall onboarding experience was positive. 71% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
SingleHop KPIs and OKRs
Employees’ understanding of SingleHop's KPIs and OKRs is essential for its success. Out of 3 SingleHop employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
SingleHop CEO & Leadership
SingleHop CEO - Zak Boca
70 /100
Zak’s approval rate is just above average, putting Zak in the Top 50% of all CEOs of similar-sized companies on Comparably, and in the Top 40% compared to the CEOs of all other companies in Chicago. Zak Boca is well regarded by employees for the Environment SingleHop offers, and ranks among the Top 50% of CEOs by employees in that category. Zak is most liked by Female employees and Caucasian employees. When compared to SingleHop’s competitors, Zak Boca ranks just above SoftLayer, an IBM Company’s CEO Lance Crosby. With Zak’s leadership, SingleHop employee respondents are most happy about their Environment and Work Culture. Zak was rated slightly below average for Compensation.
SingleHop Leadership
The SingleHop Executive Team is rated a “D+” and led by CEO Zak Boca, VP of Operations Adam Cady, and Vice President & Channel Chief Mark Mercado
Zak Boca CEO / President
Zak Boca serves as the CEO / President of SingleHop.
Adam Cady VP of Operations
Adam Cady serves as the VP of Operations of SingleHop.
Mark Mercado Vice President & Channel Chief
Mark Mercado serves as the Vice President & Channel Chief of SingleHop. Mark currently resides in the Greater Chicago... read more
SingleHop Salaries
How much does SingleHop pay?
How much do people at SingleHop get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at SingleHop is $85,491, or $41 per hour, while the estimated median salary is $84,186, or $40 per hour.
At SingleHop, the highest paid job is a Director of Engineering at $162,260 annually and the lowest is a CS Rep at $41,671 annually. Average SingleHop salaries by department include: Marketing at $124,255, Operations at $79,360, Finance at $83,269, and Customer Support at $54,820. Half of SingleHop salaries are above $84,186.
8 employees at SingleHop rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 30 ratings) while 8 employees at SingleHop rank their Perks And Benefits in the Bottom 30% of similar sized companies in the US (based on 10 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $51k | $51k | 1st Percentile |
17th Percentile $68k | $68k | 17th Percentile |
33rd Percentile $79k | $79k | 33rd Percentile |
50th Percentile $153k | $153k | 50th Percentile |
67th Percentile $221k | $221k | 67th Percentile |
83rd Percentile $257k | $257k | 83rd Percentile |
100th Percentile $295k | $295k | 100th Percentile |
$85,491*
Average Compensation
$84,186*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
SingleHop Salaries by Department
Diversity & Inclusion at SingleHop
The Diversity score provides insights into how diverse employees feel and rate their work experience at SingleHop across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
SingleHop PTO
SingleHop's PTO and Vacation policy typically gives unlimited days off a year. Paid Time Off is SingleHop's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. SingleHop's benefits and PTO Package averages to represent a $2500+ cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
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SingleHop Careers
SingleHop Jobs
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Frequently Asked Questions regarding SingleHop
What is SingleHop address?
SingleHop location is at 125 S. Clark Street, 19th Floor
Who is the CEO of SingleHop?
SingleHop CEO is Zak Boca, their score by employees is 70
What is the salary for Business Analyst in SingleHop?
Business Analyst average salary in the US is 74k
What are the salaries in the Customer Support in SingleHop?
The average salaries for Customer Support in SingleHop is 55k
How many employees work in SingleHop?
SingleHop has 157 employees
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