B
80/100
SmartBug Media Claimed Company
SmartBug Media is the full service digital agency of choice for organizations looking to create resilient growth across the entire customer lifecycle. From marketing to sales, revenue operations to customer success, and e-commerce to integration, SmartBug combines sound strategies and technology with top talent to de-risk the future and set the course for continued success. SmartBug is a 2x HubSpot North America Partner of the Year, a Master Elite partner of Klaviyo, Google Premier Partner, and has secured hundreds of awards for excellence and client work.
CEO & Founding Date
SmartBug Media was founded in 2008, and its current CEO is Jen Spencer. Since its inception over a decade ago, SmartBug Media has grown to 200-plus employees. read more
SmartBug Media Compensation Employee Reviews
All
Positive
Constructive
What is the best part about your compensation package?
Working from home, the pay is decent, the annual company retreat, the RWA
Review from Marketing Dept
Remote work allowance and learning budget.
Review from Design Dept
Sufficient for the role and experience, however I know it is not fully in line with my counterparts. Meaning, the compensation does not match the scope. But, reasons were provided and I understood what I was accepting.
Review from Marketing Dept
The Vacation benefits are great
Review from Design Dept
Overall payment is highly competitive.
Review from Sales Dept
The salary that I wanted.
Review from Marketing Dept
We are able to have the time we need for the things that matter.
Freedom to work from home, have a flexible schedule and for the most part, the ability to work with clients that align with our product offering.
Review from Marketing Dept
Other than the salary, our unlimited sick time policy. Personally, I don't get sick often, but it is nice knowing that if my spouse/dependent were to get sick my time off of work would be covered and it wouldn't count against my PTO/vacation time.
Flex time - i.e. being able to work more or less on a given day, just have to hit your hours for the month
Review from Marketing Dept
Honestly, the health insurance package is my favorite component of my benefits. I have a low deductible, great coverage, and I kept all my doctors.
Review from Communications Dept
Good pay and flexible hours
Review from Design Dept
smartbugapalooza and the flex time
Review from IT Dept
I feel like there's good variety - none of our benefits are the best ever, but there's enough of them that I feel it's very well rounded!
Review from Operations Dept
Generous commission plans for strategist
Review from Customer Success Dept
The unlimited sick time that I can use for Dr. Appointments or taking care of my kid when he's sick.
Review from Customer Success Dept
Support for professional development is baked in.
Review from Marketing Dept
Remote Work Allowance is excellent
Review from Marketing Dept
the pay is pretty competitive within the local market and area
Review from Design Dept
The trust and flexibility I recieve
Review from Marketing Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Pay could be more aligned with industry/role averages
Review from Communications Dept
The two most costly things for a business are employee salaries and paying for a physical location. Since we are fully remote I feel like salaries should be able to be more competitive than they currently are.
Review from IT Dept
I think salaries need to be adjusted especially with inflation.
Review from Operations Dept
Compared to other areas of the market, as well as other agencies in our industry, I feel like we're a bit underpaid. Pay structures are not clear, pay bands are not openly communicated, and raises and bonuses seem like murky processes. Our benefits are good.
Review from Marketing Dept
Commission can make compensation highly variable. Promotions are given instead of keeping employees' salaries in their current roles competitive. I would feel valued if SmartBug proactively increased salary (or benefits!) without requiring us to advocate for sub-inflation adjustments
Review from Customer Success Dept
More recognition outside of just the sales and account executives.
Review from Operations Dept
We're underpaid and don't get enough PTO
Review from Marketing Dept
The pay is not competitive nor is it comprehensive based on place of living. Additionally, the medical benefits are not great. The only reason I'd leave is for better pay. I'd never dream of leaving if we were paid more and received better benefits.
Review from Sales Dept
A better competitive analysis on jobs and pay. Being remote can't be a perk anymore. Everyone is doing it!
Review from Operations Dept
Salary should not be based on your location. I am doing the same job and I have the same responsibilities.
Review from Marketing Dept
I think there should be a consideration for location in which people live and that should reflect in compensation.
Review from Design Dept
More in line with the market
Review from Design Dept
As a member of the sales team, it does not always feel that organizational goals and our compensation are aligned. As well as there is no room for growth within the department with the most recently updated model of our team.
Review from Sales Dept
I have a very unique skill set that is very valuable to the company all around, many years of journalism/PR-related experience, and a masters degree and im currently being below the average amount for a PR specialist. I have talked to them and theyre supposed to give me a raise & promotion in March.
Review from Communications Dept
I get paid less than the average of the others on my team, I would like to feel like I'm paid what I bring in value and experience to the company
My base is comp is not competitive.
I feel that my compensation is lower than it should be compared to my performance, the market, and my growth
Review from Marketing Dept
Salary be more competitive especially by location
Review from Marketing Dept
My salary does not match my job level nor my level of experience, but management is working n a way to fix it.
Review from Communications Dept
I don't feel undervalued, but for the level of my job and responsibilities, I feel my salary is under market rate.
Review from Communications Dept
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