SmartBug Media Employee Reviews | Comparably
SmartBug Media Claimed Company
SmartBug Media is the full service digital agency of choice for organizations looking to create resilient growth across the entire customer lifecycle. From marketing to sales, revenue operations to customer success, and e-commerce to integration, SmartBug combines sound strategies and technology with top talent to de-risk the future and set the course for continued success. SmartBug is a 2x HubSpot North America Partner of the Year, a Master Elite partner of Klaviyo, Google Premier Partner, and has secured hundreds of awards for excellence and client work. CEO & Founding Date SmartBug Media was founded in 2008, and its current CEO is Jen Spencer. Since its inception over a decade ago, SmartBug Media has grown to 200-plus employees. read more
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EMPLOYEE
PARTICIPANTS
176
TOTAL
RATINGS
5309

SmartBug Media Employee Reviews

Out of 1187 SmartBug Media employee reviews, 97% were positive. The remaining 3% were constructive reviews with the goal of helping SmartBug Media improve their work culture. The Executive team, with 100% positive reviews, reports the best experience at SmartBug Media compared to all other departments at the company. The Operations team offered the most constructive feedback, with 13% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

Always seem to be soliciting and receptive to feedback. Thought leaders. Always ready to support and back the team.

Review from Marketing Dept

Support, right decisions on the spot, and guidance.

Review from Design Dept

The people! Jen and Damon are especially fantastic. I miss Ryan sometimes, though! Wish he'd show his face sometimes :)

Review from Communications Dept

Taking initiative and being proactive about making improvements to work processes and to employee well being.

Review from Design Dept

Open-minded, accepts feedback, course corrects, clearly lays out expectations, sets goals, available to help

Review from Marketing Dept

What is the best part about your compensation package?

Compensation Reviews

Working from home, the pay is decent, the annual company retreat, the RWA

Review from Marketing Dept

Remote work allowance and learning budget.

Review from Design Dept

Sufficient for the role and experience, however I know it is not fully in line with my counterparts. Meaning, the compensation does not match the scope. But, reasons were provided and I understood what I was accepting.

Review from Marketing Dept

The Vacation benefits are great

Review from Design Dept

Overall payment is highly competitive.

Review from Sales Dept

What are some of the best things about your team?

Team Reviews

Everyone is incredibly smart and talented. They're all team players. They also are very generous with their time and knowledge

Review from Marketing Dept

Teamwork, support, proactive work, and openness.

Review from Design Dept

Again, the people! Everyone is simply fantastic.

Review from Communications Dept

Everyone is always ready and willing to contribute ideas and to fill in during times of need.

Review from Design Dept

My direct team is adaptable, creative, self-reliant and open-minded. They are all easy to talk to and also share constructive feedback. They are invested in the direction of the company, their career growth, their clients and the work they do.

Review from Marketing Dept

What is most positive about the culture and environment at your company?

Environment Reviews

The people are great and very supportive. The environment is generally positive.

Review from Marketing Dept

Belonging, passion, innovation, adaptation, remote culture.

Review from Design Dept

People genuinely care about each other and the company as a whole, and it shows :) Slack is especially fun!

Review from Communications Dept

Everybody is genuinely invested in the direction of the company. We all want to meaningfully contribute, and everyone wants to help each other out. It is not uncommon (and is becoming more frequent) to discover that "problems" I'm thinking about, my team is thinking about and working on as well.

Review from Marketing Dept

There is never a dull moment

Review from Design Dept

What did you like most about the interview process?

Interviews Reviews

I enjoyed the transparency and authenticity of the interviews.

Review from Marketing Dept

Every interview I did felt like a conversation, not like I was just being drilled with questions. Both sides were making sure we were a good fit for each other.

Review from Marketing Dept

Was a great opportunity to learn more about SmartBug.

Review from Marketing Dept

All the one on one time I spent with managers, they really had a chance to get to know me and ensure it was a good fit!

Review from Marketing Dept

Lengthy interview process that can go 4-7 weeks

Review from Customer Success Dept

What makes you most happy at work?

Outlook Reviews

Advocating for peers, finding creative solutions and putting the pieces of the puzzle together to execute

Review from Marketing Dept

Solving requirements, innovating, supporting, learning, and sharing knowledge.

Review from Design Dept

My fellow SmartBugs, without question!

Review from Communications Dept

Collaborating with teammates and generating work that knocks it out of the park for clients.

Review from Design Dept

Seeing progress toward goals. Identifying (sometimes abstract) challenges and coming up with solutions that lead to real development.

Review from Marketing Dept

What do you like best about your company?

Outlook Reviews

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