
SMG was born in the basement of a fiercely independent Kansas City ad agency. After a few very successful years with a group of loyal clients, SMG left its in-house status and created a company with a singular goal — to become the leader in customer and employee insight.
No one has added SMG - Service Management Group's vision statement yet.
No one has added SMG - Service Management Group's values yet.
Comparably data clearly shows that a focused mission statement and cohesive core company values are vital to maintaining employee alignment.