SMG - Service Management Group Employee Reviews
Out of 16 SMG - Service Management Group employee reviews, 75% were positive. The remaining 25% were constructive reviews with the goal of helping SMG - Service Management Group improve their work culture.
Briefly describe your overall experience at your company
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What do you like best about the leadership team?
Technical and Product lead direction.
Grounded, positive, forward thinking. It’s a socially flat org because of the culture they foster.
They are consistent in making irrational behaviors. Consistency is good at times so you know how far to lower your expectations.
What does the leadership team need to get better at?
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What is the best part about your compensation package?
Being in KC makes the money even better.
Why do you feel undervalued and what would make you feel better about your compensation?
Total compensation; equity, bonus, and greater match offerings.
I'd like to be paid at least market rate. Every position I have held at SMG has had below market compensation.
What are some of the best things about your team?
Lots of smart folks with great midwestern work ethic.
The focus on quality, while committing to stretching what can be accomplished.
What do your coworkers need to improve and how could you work together better?
It would be great if everyone had a can do attitude instead of a, "We're not doing that because we've always done it this way" mentality.
What is most positive about the culture and environment at your company?
The commitment to inclusivity; even during these remote times, they word hard to make sure voices are heard.
Respectful, reasonable, reliable people that believe in mutual respect.
What needs to change to make the company culture better?
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What did you like most about the interview process?
Didn't feel over pressured during the process. The team was welcoming throughout.
What would you improve about your company's interview process?
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What makes you most happy at work?
The people I work with and the vision we share. The autonomy to drive the business and capabilities.
Every day is an adventure.
What's going wrong and how can it be improved?
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What do you like best about your company?
The culture created and sustained. Both inclusive in who is brought in, but also in how they share their time.
What would you most like to see improved at your company?
Benefits and retention of talent.